Did they really just say that? Navigating Difficult Conversations and Situations
11:00 AM - 12:00 PM ET
Speaker(s): Christen Jones, Director of Development, The Pennington School, Krystle Ongaco, Johns Hopkins University, Senior Associate Director in the Office of Alumni Relations, Kerry Gotham, Associate Vice President for Institutional Advancement, SUNY Cortland, Matt Nierenberg, Capital Gifts Officer, The Haverford School
Competencies: Relationship BuildingIntegrity and Professionalism
Experience Level: All Levels
Elective Session
Over the course of any advancement professional’s career, you likely will encounter difficult conversations or situations. What do you do when someone is inappropriate, you are in an uncomfortable situation, or a constituent's values are different from the institution's. As a manager, what are ways you can support your staff? In this interactive session, a panel of advancement professionals will discuss strategies to scenarios submitted by the audience.