Pragmatic Metrics: A Grounded Approach To Inspiring & Retaining Gift Officers
Metrics are ever-present in development shops around the country. But how do you make them simple, effective and powerful? How can you make sure your metrics also incentivize a development officer to stay at the institution?
In this session, we will examine the metrics journey for both Vanderbilt University and Bellarmine University, two development offices on different scales, but utilizing the same fundamental framework to motivate their fundraisers to year over year success and retention.
We will also cover:
• Creating a cultural behavior around metrics, not a “gotcha” atmosphere
• Balanced and custom metric designs for each individual development officer depending on experience, unit coverage, 3-year averages, and a variety of other factors
• Formulaic financial incentive programs from a large budget operation to a small budget operation
• Clear career ladders and performance expectations for each development officer
We encourage you to attend what is sure to be an engaging and lively discussion.