The way your school handles a crisis situation can affect innumerable lives and the health of the institution. Learn how you (wherever you fall on the org chart) can leverage your leadership skills to help your school community deal with issues large and small. We’ll discuss the steps you can take now to avoid crises and communication techniques you can employ to minimize the impact when bad things do happen. You’ll learn about roles on a crisis team and how you can maximize everyone’s performance. You’ll leave with tips to build your crisis leadership capacity and concrete tools to help you communicate effectively in a range of emergencies.