Gift Management & Donor Relations- Too busy mopping to turn off the tap? How process mapping can help
2:45 PM - 3:45 PM GMT
Speaker(s): Deborah Graver, Head of Data, Research & Finance, University of East Anglia, Maciej Domagala, Head of Income Management & Services, London School of Economics and Political Science
A walkthrough of projects we’ve undertaken, and tools and resources we’ve used at UEA and LSE to help us solve underlying issues with processes and data structures, improve efficiencies, and future-proof our teams. We will talk about how different approaches work in different scenarios with different team sizes and share the lessons we’ve learned along the way.