Lisa Yu ‘89 was accepted on a scholarship to the University of Wyoming. She savored countless campus mementos, photographs, and newsletters, launched a successful career and always dreamed of giving back to the place that gave her so much. But for 20 years, she fell through the cracks. Until a Donor Experience Officer from UW reached out. In this session, we'll dissect the Donor Experience program at UW, including program structure, goals, and strategies. We’ll talk about a day in the life of a Donor Experience Officer. And we’ll discuss the life-changing power of human connection and good storytelling.