Topical Key Concepts 

Concepts covered for understanding of a topic/mastery of a competency.

1. Defining Emotional Intelligence.
2. 4 Domains of Emotional Intelligence 
3. Individual vs. Team EQ.

Topical Takeaways/Deliverables

Expectations for what should be learned from this session.

1. EQ can be learned.
2. For leaders to be successful, relationship management skills are as essential as any topical expertise. When you think about the growth of your professional development, there comes a point in your career when topical expertise is no longer the leading predictor of future success; High EQ is the leading predictor of whether someone will reach the top 10% of executives.
3. Team and group norms have an outsized impact on Team EQ. In other words, implicit or explicit group norms carry more weight than the individual EQ of any one team member.
4. Kurt Lewin’s Equation: Behavior is a function of the person AND their environment. EQ is a useful lens through which to tease out how a person is reacting to their environment. Understanding and improving your EQ is a way to change your baseline reactions to your environment.

Self-Awareness

Self-Management

Social Awareness

Relationship Management

 

Emotional self-control

Empathy

Influence

Behavioral Self-Awareness

Adaptability

 

Coach and mentor

 

Achievement orientation

Organizational Awareness

Teamwork

 

Positive Outlook

 

Interpersonal Relationships

Source: More than Sound LLC from HBR.org

Emotional Intelligence Has 12 Elements: Which Do You Need to Work On?

 

Topical Supporting/Additional Resources

Books, articles or videos that deepen/support the learning from this session.

1. Managing One’s Self by Peter Drucker (Harvard Business Review)
2. Emotional Intelligence Has 12 Elements. Which do you need to work on?
3. Emotional Intelligence in Action by Marcia Hughes and James Terrell
4. Building the Emotional Intelligence of Groups by Vanessa Urch Druskat and Steven B. Wolff
5. The First 90 Days (Harvard Business Review)
6. Leadership Conversations podcasts:
   1. Glyn Davis
   2. Jim Moore
   3. Cheryl de la Rey
   4. Peter Mathieson
   5. Deb Taft
   6. Jim Harris*
   7. + one more of their choice
7. Currents, July/Aug 2017, “Are you Managing?” What to Do, What not to Do, and How to Know the Difference.” 
8. Fiction: Siddhartha by Herman Hesse and The Alchemist by Paulo Coelho
9. Non-Fiction: Man’s Search for Meaning by Victor Frankl and Emotional Intelligence by Daniel Goleman

 

Guest Speakers for Plenary and Panel Session

1. Dr. Rachel Ciporen: Teachers College, Columbia University
2. Moderated Panel: Understanding Emotional Intelligence Across Advancement Disciplines: (45 min)
   1. Karen Osborne - Senior Strategist, The Osborne Group
   2. Gord Arbeau - Associate Vice-President Advancement and External Relations, Brock University
   3. Paul Rucker - Vice President for Alumni and Stakeholder Engagement at the University of Washington and Executive Director of the UW Alumni Association, University of Washington

 

Guest Speaker: Rachel Ciporen

As a coach and educator, Rachel draws on her experience in adult learning, conflict resolution, leadership development, and team building to help individuals and organizations maximize their potential. As a coach she works with executives across multiple industries, and specializes in helping leaders stretch beyond their habitual thinking, relating, and problem solving patterns. Rachel is passionate about helping people articulate their vision for the future, build productive relationships, create positive work climates, and exceed performance goals.



Rachel teaches in Columbia Business School’s Emerging Leaders, Senior Executive, High Impact Leadership, Personal and Social Intelligence, and Not-for-Profit Management programs. She has been working in Columbia’s executive education programs since 2004. Rachel is also a core faculty member of the Columbia Coaching Certification Program and teaches courses in Emotional, Social, and Cultural Intelligence.