Most external facing advancement officers have experienced an uncomfortable, offensive, tricky, or harmful donor interaction. Perhaps you have. If not, chances are you will. Power dynamics is real, and it is easy to feel as if the donor, volunteer, or potential donor has ALL the power. In this hands-on workshop, we’ll equip you with tools and tactics to help you navigate difficult donor situations in the moment, follow-up actions, and ways to create strategies that will minimize troubling donor interactions in the future.