John joined the team at the University in May 2017 with the simple brief to support the Development and Alumni Relations department in becoming data-led. Since then they have implemented new systems and processes to improve data capture and integration and are now experimenting with some of the insights from their data modelling.

Prior to joining the University, John spent almost 20 years working as a Fundraising CRM database supplier, most recently as Managing Director of Blackbaud Europe and everyday hero in the UK. In this time he has become well-versed in the challenges and opportunities to be had in implementing CRM solutions.