Kim is Head of Student Communications at the University of Manchester and has over 20 years’ experience working in higher education. Prior to her current role, she led the strategic communications and engagement activities for two significant University transformational change programmes, across the Student Experience (2020) and IT Services (2016)

While the last eleven years of her career have been focussed across communications and engagement, Kim’s initial career in higher education began in 1999 working in student support and administration. In 2018/19, she stepped back into this world to lead the Professional Services team across an academic School (covering recruitment and admissions, teaching and learning, student support, research support, administrative, technical and health and safety teams) so has hands-on experience of student life, academic operations and university governance.

Kim studied with the Open University and the Chartered Institute of Marketing, both whilst working full-time.