Tom Jirat heads the Operations team within the University of Manchester's Development Services function. His portfolio consists of data and information management; systems, including the alumni and supporter database, website and portal; reporting, visualisation and analytics; training and user support; compliance; and gift processing. Tom's career began in alumni relations and regular giving at the University of Salford before a move into Salford's newly created Advancement Services team, which he progressed to lead across all of its functions.