Zemzem is the Volunteer officer at the Office of Development and Alumni Relations at the University of Southampton. She is the operational lead of the Graduate Ambassador Scheme and has been involved since its set-up, which she interned.

She has a background in the Volunteering, Education and Charity sectors, having previously been the lead for the largest Southampton-based Students Hubs project whilst studying a degree in Chemistry, and was runner up in an international team competition for a design and engineering summer school.