Andrea joined Warwick in 2002, bringing her experience in the charity sector and internet solutions to Higher Education. With a background in both fundraising and operations roles, Andrea started raising major gifts towards medical research, before taking on responsibility for Development Operations. Her remit was then extended to include Alumni & Supporter Engagement. Andrea is an expert on alumni and fundraising systems, and has reshaped the Development Services function at Warwick to enable an insight-driven approach to fundraising strategy. She has introduced robust compliance procedures, playing a key role in the institutional response to GDPR, and created a new Alumni Engagement team. Andrea recently led Warwick’s project to implement Blackbaud CRM. She is a member of the CASE Development Services Conference Planning Committee and has presented frequently on alumni and donor CRM at sector conferences and events.