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CASE Conference Sponsor/Exhibitor Cancellation Policy
CASE Conference Sponsor/Exhibitor Cancellation Policy
In rare circumstances, actions resulting from acts or events beyond CASE’s reasonable control may require the cancellation of a conference.
If CASE cancels or postpones a conference, all paid conference sponsors and exhibitors are eligible for either of the following:
- The paid cost of your sponsorship, exhibit booth and registrations can be credited to the next edition of the same conference. Registrations will be fully transferable to other colleagues at your organization.
- The paid cost of your sponsorship, exhibit booth and registrations can be credited to another sponsorship or exhibitor package at another CASE conference of your choice (expires 12 months from the date of the original conference). Registrations will be fully transferable to other colleagues at your organization. This credit can also be used with CASE advertising opportunities (see the current Media Kit for pricing).
You may also choose to donate all or a portion of your fees to CASE as a charitable gift in support of the professional association that serves your clients and the resources provided to them.
CASE will not be responsible for any additional damages, fees or costs associated with a cancellation and recommends that you work with individual vendors (hotel, airline, etc.) directly.
If you choose to cancel a conference sponsorship and/or exhibit opportunity, your request will be considered up to 60 days prior to the start of the specific conference. Any approved refund will result in an administrative fee of 10% in addition to any deposit paid. Requests made inside of 59 days of the start of a specific conference will result in the forfeiture of all monies paid and due for the agreed upon commitment, sponsorship or exhibit opportunity.
If you need to discuss your specific situation and other options, please contact your regional CASE representative directly.
We thank you for your continued support of CASE and the advancement community.