A view from the other side: post CRM-migrations reflections
1:55 PM - 2:45 PM GMT
Speaker(s): Jenny Wills, Associate Director of Supporter Operations, King's College London, Andrea Crowley, Deputy Director of Development (Alumni & Supporter Engagement), University of Warwick, Sarah Howes, Associate Director - Development Services, University of Southampton
Track Session
Back in Autumn of 2019., Kings, Warwick and Southampton explored working together to design and implement a MS Dynamics CRM solution. They have been sharing their stories with the conference since that time. Kings proceeded with the MS Dynamics project, whilst Southampton and Warwick decided to implement BB CRM. Now will all three universities having completed their migrations, in this final chapter of the story, Jennie Moule, will explore with Jenny, Andrea and Dan what they have learnt along the way.
