How to register

To ensure your name appears in all on-site materials, CASE must receive your registration no later than five (5) business days prior to the start date of the conference. Preference is for registration to be completed and paid in full online at point of sale via credit card by utilizing the links and instructions on each conference website. Please note: your registration is complete when payment is received in full. In the event of a conference selling-out, preference is given to registrations that are paid in full.

If you are required to make alternate payment, please follow the steps below to contact us. After filing your request, CASE will send you an invoice via email that you may use to submit your payment request for the conference. Please note: your registration is complete when payment is received in full. In the event of a conference selling-out, preference is given to registrations that are paid in full.

Online offerings or conferences being held in the US and Canada please contact to CASE Member Support Center at +1 202-328-CASE (2273) M-F, 9 a.m-5p.m. ET.

Conferences in the Asia Pacific Region, email asia-pacific@case.org 

Conferences in Europe, please email europe@case.org or call +44 (0) 20 7448 9940. 

Conferences in Latin America, please email apuron@case.org 
 

Confirmations

Once your conference payment has been processed you will immediately receive an email confirmation receipt. If you have not received an electronic receipt two weeks prior to the conference start date, send a message to conferences@case.org to request a confirmation.
 

Sold Out Conferences

In the event that a conference is sold out, a waitlist will be provided for attendees who have not yet registered. Attendees must be paid in full to join the waitlist. At this time proforma registrants must be paid in full to hold their registration place. Please contact conferences@case.org to confirm your payment status.

• As places become available, attendees on the waitlist will be notified that their registration is confirmed via email.
• Attendees on the waitlist should NOT make any nonrefundable travel arrangements until their registration is confirmed. 
• CASE is not responsible for any travel related costs or cancelation fees. Attendees on the waitlist will be notified if they are moved off the waitlist at least one week before the conference start date. If a waitlist attendee is not moved off the waitlist, they will receive a full refund for their registration payment.
   

Prior to your arrival

• Accommodation and Travel
  Please always check the individual event page for specific accommodation and travel guidance. 
  
  For the majority of conferences CASE negotiates a special hotel rate for conference attendees; housing and travel is not included in your conference registration fees. You are responsible for making your own hotel and travel arrangements.  
  
  Please check the conference website for specific hotel information about each conference and make your reservations promptly to ensure room availability at the discounted rate. Occasionally, room blocks fill before the hotel deadline, although the hotel may have additional rooms at a higher rate. If the conference headquarters hotel is completely sold out, please plan for alternative lodging.
• Dress code
  Most conferences are business dress. Attendees will be notified where there are exceptions in pre-conference communication
   

For all CASE conferences, CASE looks to secure special rates with local hotels. Please check the conference website for specific information on hotels and travel advice. 

View the Conference Code of Conduct

Cancellation Policy

Cancellation by You:

Online event cancellation: Paid registrants who cancel their attendance at any time prior to the beginning of an online offering, CASE will issue a 100% registration credit that can be used within 12 months of the date of the event by anyone at the institution for any CASE program. Requests for cancellation must be emailed to conferences@case.org.

Live, in person event cancellation:

Up to two weeks before a conference, registrants who email a cancellation request to conferences@case.org will receive a 100% registration credit that can be used within 12 months of the date of the conference by anyone at the institution for any CASE program.

Cancellations received less than two weeks ahead of the start date of the event and no-shows will forfeit all registration fees paid to CASE. *Exceptions may be made in cases of illness at CASE’s sole discretion.

Cancellation by CASE:

If CASE cancels or postpones a conference or online offering, CASE will automatically issue a 100% registration credit that can be used within 12 months of the date of the event by anyone at the institution for any CASE program.

In the event of cancellation or postponement by CASE, all registrants will be invited to consider donation of the registration fee credits back to CASE to further support its ongoing charitable and educational mission.