
CASE District V Annual Conference Reunited Sessions
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Building Bridges Between Admission and Communications Offices
Learn how Grinnell College built a bridge between its admission and communications offices by creating new marketing-focused, enrollment-aware positions; reimagining longstanding committees, protocols, and conventions; building pathways to cooperative conversations throughout the creative process; and having cross-departmental colleagues present in each other’s virtual spaces. The result has been a welcomed culture shift among team members who now share a greater appreciation for each other’s challenges. In this year of remote work, the two offices developed collaborative relationships that enriched and streamlined admission marketing efforts, leading to record-setting enrollment metrics.
Sarah Anderson, Director of Content Strategy – External Relations, Grinnell College and Timothy Butterfield, Admission Marketing Specialist, Grinnell College
Giving Day Panel - How to Level Up Your Giving Day
Your giving day just broke another record. Time to do it again. So, what’s next? How do you amplify engagement and excitement for something we’re all doing every year? Join us for this panel discussion of how to “level up” your giving day with things like social engagement, new giving methods, multi-tiered challenges, competitions, and elite level volunteers to keep excitement high. We will also share key pivots and changes institutions made during the pandemic- and what worked. And, we'll take a look at data on over $500M in results across higher education to see key benchmarks, metrics, and new tactics are as you take your giving day to the next level.
Makenna Daniels, Assistant Director of Annual Giving, Ohio Wesleyan University; Brian Gawor, Vice President, Research, Ruffalo Noel Levitz and Jillian Nelson, Senior Director, Annual Giving, Illinois State University
Why Your Institution Isn't Getting Enough Exposure and How to Change That
Your institution has great stories to tell. You might even be telling those stories. But chances are, your content isn’t getting the kind of exposure that it should be getting. This session will teach you the strategies that major institutions are using to get unprecedented exposure for their brand’s stories across multiple channels.
Phil Saken, Sr. Director, Marketing & Communications, Ohio State College of Nursing, The Ohio State University and Lisa Arledge Powell, President, MediaSource
Big Swing Stories: Make Your Strategic Priority Stories Irresistible
We've all got important stories to tell in our publications: new presidents, new campaigns, new strategic plans, big anniversaries. But we might only be telling these stories once a decade. So how do we make sure we're making the most of these opportunities and ensuring that they're compelling to our audience? In this session, we'll talk about distilling these stories to their essence, using creative packaging techniques to draw your readers in, and finding the human elements that help make "must-do" stories into "must-read" stories. In addition to lots of real examples from schools across the country, we'll also go through one of these stories from concept to completion. I'll share some of the common pitfalls and challenges of these projects (including how to avoid them) as well as how to take advantage of unexpected opportunities.
Erin Peterson, Founder, Capstone Communications and Rebekah Tilley, Director of Communications – Tippe College of Business, University of Iowa
Launching a Comprehensive Campaign with a Non-traditional and Virtual Kick-off
In March 2021, the Eastern Michigan University Foundation publicly launched its Give Rise Campaign, a comprehensive campaign focused on raising over $100M for student, program, and beyond-the-classroom support. Our event set multiple institutional records in attendance, giving, and campus engagement. How did we do it? While public phase kickoff events have become commonplace in the advancement world, our approach was not. Rather than attempting to host an in-person event, we opted for one that was fully virtual.
Matthew Mortier, Director of Donor Relations, Eastern Michigan University Foundation and Celia Murkowski, Assistant Director of Development and Virtual kick off Lead, Eastern Michigan University Foundation
Making People Care: Elevator Speech Development Coaching Workshop
This interactive workshop will guide you through the strategy, steps and storytelling to coach faculty, researchers and other partners through the development of their ideal "elevator speeches" so that they can bring their life's work to life for any audience.
Phil Saken, Sr. Director, Marketing & Communications, Ohio State College of Nursing, The Ohio State University
How to Develop Influencer Maps and Personas as a Key Tool in Marketing Plans
Donors and alumni see our institutions as one entity, not individual departments, which means our communication strategies need to be unified. Learn how St. Norbert College audited their decentralized communication efforts, aligned departmental objectives, and created department marketing plans that provide needed & impactful communication. Attendees will then partake in a workshop on how to develop their own influencer map and audience personas, a key tool to supplement their own marketing plans.
Laura Lear, Marketing Strategist and Accounts Manager and Billy Falk, Director of Alumni & Parent Relations, St. Norbert College
Recent Alumni: Turning Survey Data into Engagement
Recent alumni engagement is critical to keep this key group engaged with their alma mater. In this session, we'll share results of our national survey on how recent alumni expect to engage and discuss the link between involvement in student organizations and engagement after graduation. We'll then share examples of how Knox College engages students while on campus and connects with recent graduates to foster and grow their engagement and support. Participants will leave this session with data to inform their strategies and next steps to grow recent alumni engagement.
Madeleine Preston, Associate Director for Reunions, Wheaton College, Josh Okerman, Director of Digital Communications and Alumni Programs, Wheaton College, and Mirko Widenhorn, Senior Director of Engagement Strategy, Anthology
“Is That What You Meant to Say?!” Developing Culturally Appropriate Messages
Advancement organizations are increasingly seeking to unlock the potential of engaging underrepresented communities of their alumni bases (BIPOC, LGBTQ, First Generation, etc.). Sometimes, despite best efforts to be inclusive, messages can be interpreted as culturally insensitive and/or tone deaf. It is critical to our organizations to effectively communicate our intended messages, but also understand that words and images have different meanings to varying communities. Session participants will experience and assess examples of such communications, and will develop tools to making outreach strategies more relevant to the intended audiences.
Justin M. Gibson, Program Director, Diversity Outreach & Engagement, University of Cincinnati
Serving Alumni During a Crisis: Do What Your University Does Best
When COVID hit, Miami University decided to help alumni with what it does best: education. The Alumni Association partnered to create an online professional development course free to all alumni: the miniMBA. Conceived and launched in just under two months, the program had more than 7,000 initial registrants with more than half going on to complete the course. The panel will lead you through the process, from conception to marketing to using data to drive future revenue-generating online degree programs.
Panelists: Jaime Hunt, Vice President and Chief Marketing and Communications Officer; Kim Tavares, Executive Director, Alumni Association & AVP, University Advancement; and Julia Ward, Assistant Vice President, University Advancement, Miami University