Faculty collaboration is key to successful alumni engagement, but it is not without challenges, especially in large and complex institutions. At King’s, we used accessible digital tools to create a user-friendly one-stop-shop form for our nine Faculties to collaborate with the Alumni Office and meaningfully connect with their alumni. Rich data capture has enabled more tailored support for faculties, increased understanding of stakeholder needs, improved volunteer stewardship and accurate reporting on engagement statistics to inform future programming. In this talk, we will share our learnings and practical tips for you to support successful faculty engagement and mobilise your alumni community.

Whether you create content for alumni, students, the local community or partners, managing content in an educational institution can be a challenging endeavour. Content development can involve multiple stakeholders, tight deadlines and shifting priorities. Scrum is an agile project management approach that can help you navigate complexity to get your content signed off and published faster and more efficiently. Scrum can also help you build happier teams and develop more user-centred content. Scrum was created for software development, but Rhia and Lauren will show you how to adapt it for content management.

The Thomas Report (2004) increasing voluntary giving to Higher Education was the catalyst for universities in the UK to commit to and strengthen their fundraising programmes through professional training and by incentivising donors to see higher education as a legitimate and effective channel for their philanthropy. The report penned by Professor Sir Eric Thomas provided a road map for advancement and philanthropy to flourish in the UK. This session will review 20 years on and what have we learned, and what have we not. Where have we seen successes and challenges? What is the road map for the next 10 years?