Leading Every Day: Building a Leadership Annual Giving Program that Matters
2:45 PM - 3:45 PM PST
Speaker(s): Mark Casey, Executive Director of Annual Giving Programs, California Institute of Technology
Competencies: Strategic ThinkingIndustry or Sector Expertise
Experience Level: Level 2All Levels
Elective Session
Are gift clubs dead? Not if you ask their members! But Starbucks, Target, and Amazon have changed what people expect from loyalty programs, and fundraising needs to follow suit. See how the annual giving team at Caltech put personalization over perks and stewardship over rewards to build a leadership annual giving program that accounts for nearly 90% of their annual gift revenue and is growing at a rate of 10% each year.