For over a decade, the MIT Alumni Association used a three-category model to track alumni engagement. Visually depicted with a Venn Diagram, the circles of Philanthropic, Face-to-face, and Virtual were used to count several engagement activities performed by our alumni. We measured overlaps in the engagement categories, labeled the intersection of the three circles as the Mindshare, and reported on the overall engagement rate. Over the years, what was included in our Venn Diagram evolved as we gained the ability to store additional engagement activities in our database.
Eventually, a number of factors including, but not limited to, the conclusion of our most recent capital campaign, CASE’s launch of the Alumni Engagement Metrics, growing confusion around what activities were counted and where, and a desire to empower more staff to see their work in the engagement metrics, demonstrated a need to introduce a new way to track alumni engagement. After several proposed models, Alumni Association leadership adopted a system that closely mirrors CASE’s four-category AEM.
This session will take attendees through the process of launching an engagement measurement model. All steps will be covered, from getting buy-in from leadership to updating visuals and reports to training staff on the changes. If you are thinking about installing an engagement metrics model at your institution, or are looking to update an already existing model, come to this session to learn about our process, how we’re using the model, and what our plans are for its future.

This presentation will describe the combined efforts of the Prospect Development and the Advancement Systems teams at the University of St. Thomas in Minnesota to adopt a more data-driven and automated approach to prospect pipeline development for major gifts fundraising. It will describe our previous approach to pipeline development work, our motivation for a more efficient and transparent approach, and lessons learned in the process of implementing these new processes and systems. Topics covered include the methods used to systematize prospect pipeline elements such as prospect capacity, quality, and interest areas; dashboards created to visualize, filter, and display the pipeline and constituency; ways that these new systems are being used to prepare and deliver new prospects; and dashboards employed to track pipeline movement.

Actionable data is more than just insightful data. It is timely, insightful data. If you provide insightful data the day after it is needed, it changes from actionable to at best out of date, and at worst useless. When you are part of a small data shop, your form of currency is often not ability but time. We are always asked if we can do something when the real question is, “Do we have time to do something?”

In Vassar’s Advancement Services area, we have 4 people providing data and reporting needs for over 70 individuals across multiple areas. There are myriad requests that seemingly come in all at once, all the time. What is a small shop to do? Well, what Vassar’s Advancement Systems and Reporting team did was to address the request, and then ask ourselves: Who else might make this request? How would they request it? Can we service that request right now as well?

This started our journey on generalizing requests and being proactive to them as opposed to reactive. We started automating this analysis through the use of Stored Procedures, Functions, Custom Fields, and Dashboards to create safe environments for self service. Then our team could focus on more complex actions.

How can we use metrics in a strategic and accessible way to help us reach our goals and communicate effectively with senior leadership and trustees? How can we use visual storytelling to collaborate as a team, understand our performance and take action? This session aims to arm you with simple, yet powerful tools you can use to facilitate conversation with trustees and senior leadership and bolster your fundraising.

A recounting of Welcomed Triumphs and Unexpected Follies on the journey to deepen our understanding of the nature of our Fundraiser Portfolios and our Visibility into the Future.

Data is an institution’s most valuable asset, but only if it’s accessible and actionable. In this session, we’ll explore how to implement data hygiene best practices during a CRM transition, ensuring that only relevant, usable information makes the cut. Learn how to leave behind data that no longer serves your institution, transform valuable data to fit the future-state data model, and maintain long-term data integrity to support smart, data-driven decisions.

While the definition of a “major” gift varies according to institution size, mission, and community, the quest to identify and rank the best prospects is as old as Advancement itself. We have all faced the challenge of building a top donor model when only a tiny fraction of donors make gifts at or above their threshold for a substantial gift. In this session, we’ll talk about how we overcame the challenges of small sample sizes, incomplete and sparse data, and administrative data that imperfectly captures business practice to develop an approach to major gift prospect prioritization. We’ll describe how our methods have evolved over the years to the solutions that underlie our current reporting tools. Arriving at actionable insights is only half the battle. Our largest challenge has been marketing the math to fundraising professionals that go by gut. We will close out with a demonstration of a Tableau tool that brings this research to life. We hope this presentation serves as Part 1 of our story, and intend on pitching deployment and lessons learned at Case 2026.

Everyone wants to make “data informed decisions” especially during periods of strategic planning and solicitation plan development. Yet, we often underutilize vital data-informed positions such as Prospect Development, which traditionally is viewed as a resource primarily for leadership and major giving. But what would it look like if we took prospect development and applied advancement data analytics to serve as a resource for all University Advancement? Come learn from Texas State University how their restructuring took prospect development, data analytics, and business processes and turned it into a strategic arm serving the entire advancement organization. Learn about holistic pipeline development when leveraging both prospect development and analytics together to advise and inform strategy development for alumni relations, annual giving, AND major giving.

Han has Chewie. Kirk has Spock. Do you have a trusty sidekick? If you aren’t coding collaboratively with GenAI, you’re missing out on huge productivity gains. This session will provide detailed, practical strategies for incorporating ChatGPT into your coding process at every stage of development and level of fluency. Attendees will come away able to navigate the vast expanse between using ChatGPT as a glorified Google (or not at all) and the (false!) claim that it can replace the entire skillset of an analyst or developer. Examples will focus on Python and SQL but the strategies in this session are completely language agnostic.