The date and time for this online series is in Singapore time (SGT, UTC+8 hours). Please check the corresponding date and time in your locality here.

11 a.m. - 11:05 a.m.

Welcome and Introduction    

11:05 a.m. - 12:05 p.m.

Panel Discussion: Stewardship 4.0: Achieving the Next Level of Meaningful Engagement  

Nick Blinco, Vice-President (Advancement), The University of Melbourne

Simone Garske, CFRE, CEO, Royal Brisbane and Women's Hospital Foundation

Benjamin Smith, Director of Advancement, Canadian International School of Hong Kong

Moderated by Heather Hamilton, Executive Director, Asia-Pacific, Council for Advancement and Support of Education

• What has changed?
• Hyper-digital vs sticking to tradition
• Q & A and Discussion

12:05 p.m. - 12:25 p.m.

Break    

12:25 p.m. - 1:25 p.m.

Bringing The "Wow" Moment 

Eric De Haan, Director of Alumni Relations, Seoul Foreign School

Tara Loty, National Manager, Alumni Relations and Advancement Services, Australian Catholic University

We all like to be thanked and recognised for our contributions. But how do we delight and engage our alumni and volunteers so that they feel appreciated in a way that is valuable to them in a changing world? 

 

What makes alumni and volunteer stewardship a series of "wow" moments? How can we use our own intuition and human connection as well as data analytics and tools to develop a stewardship plan that is bespoke and meaningful? 

 

Join Tara and Eric as they explore alumni and volunteer stewardship with a highlight on innovative real world examples.

1:25 p.m. - 1:30 p.m.

Wrap-up    

 

The date and time for this online series is in Singapore time (SGT, UTC+8 hours). Please check the corresponding date and time in your locality here.

 

11 a.m. - 11:05 a.m.

Welcome and Introduction    

11:05 a.m. - 12:05 p.m.

Showing Regular Donors the Love: Where Stewardship Meets Scale

Robert A. Burdenski, Principal, Robert Burdenski Annual Giving

Lucy Moore, Senior Development Manager (Advancement), Queensland University of Technology

“Regular giving stewardship” used to mean a prompt thank you letter and see-you-next-year. But giving data have confirmed the importance of retaining the donors you already have, and our multi-channel world has opened new cost-effective methods of showing appreciation and giving donors hugs throughout the year. Bob and Lucy will share a global collection of effective giving pages, personal thank you videos, digital impact reports, online satisfaction surveys and more, and will show how institutions are successfully turning high-volume gift transactions into philanthropic relationships – without exhausting the team and breaking the budget. 

12:05 p.m. - 12:20 p.m.

Break    

12:20 p.m. - 1:20 p.m. 

Your Best Prospects Are Your Current Donors 

Flora Grant, Director, Principal Gifts, University of Sydney

Focussed on major and principal gifts, this session will cover key principles for effective donor stewardship. It will focus on how stewardship and cultivation can be one and the same. In particular, it will cover how to focus your time and how to think of stewardship strategically, and how stewardship underpins donor relationships during challenging times. 

 

1:20 p.m. - 1:25 p.m.

Wrap-up    

The date and time for this online series is in Singapore time (SGT, UTC+8 hours). Please check the corresponding date and time in your locality here.

11 a.m. - 11:05 a.m.

Welcome and Introduction    

11:05 a.m. - 12:05 p.m.

Stewarding Corporate Donors and Partners 

Karen Van Sacker, Director of Advancement (STEM), The University of Melbourne

David Bradley, Academia and Collaborations Manager, Agilent Technologies

Penny Fairbank, Deputy Director, Principal and Major Gifts (STEM), The University of Melbourne

The motivators of industry partnerships and corporate philanthropy are distinct from individual philanthropy and philanthropic trusts and foundations. Corporate citizenship typically aligns to strategic drivers, as one would expect, but without the hard edge associated with commercial research contracts and sponsorship marketing. Understanding these drivers will help you shape stewardship plans for bespoke impact and long term multi-faceted relationships.

 

These are the principles this session seeks to explore. Over the course of this one-hour presentation, Karen will explore the theory and practice of high impact industry stewardship, supported by a soon to be announced conversation with one of The University of Melbourne’s industry partners and donors. Audience will be invited to join the conversation for an engaging Q&A with the presenters.

12:05 p.m. - 12:20 p.m.

Break    

12:20 p.m. - 1:20 p.m. 

Stewarding in Five Languages

Ruth O’Hanlon, Philanthropy Executive, China Insight Foundation

Your institution is in the Will – what now? Stewarding a legacy pledger takes focus and commitment, often over decades. This session will focus on the five languages of donor stewardship, giving you a framework on which to build resilient planned giving stewardship strategy and activity, and helping you to create relationships that last.

 

1:20 p.m. - 1:25 p.m.

Wrap-up    

The date and time for this online series is in Singapore time (SGT, UTC+8 hours). Please check the corresponding date and time in your locality here.

Proudly Supported by Chapel & York

11 a.m. - 11:05 a.m.

Welcome and Introduction    

11:05 a.m. - 12:05 p.m.

Data-Driven Stewardship - The Importance of A Dashboard

John Groom, Director of Advancement and Alumni Engagement, The Hutchins School

Colin Taylor, CFRE, Senior Consultant & Vice-President (Asia Pacific), Global Philanthropic



Tracking donation data and donor touchpoints is a necessary component of any successful fundraising programme. Learn how a 175 year-old independent school located in Tasmania, Australia has introduced business intelligence technology to track and report fundraising activity.

In three short years, in partnership with Global Philanthropic, The Hutchins School has established a leading advancement programme and launched its first major capital campaign in 30 years. The starting point was having visibility of the data.

12:05 p.m. - 12:20 p.m.

Break    

12:20 p.m. - 1:20 p.m. 

The Power of Storytelling and Impact Reporting

Chris Walker, Director of Marketing and Communications, Brisbane Grammar School

Powerful stories engage and inspire audiences, they foster connection to an institution or cause, and they can drive revenue through increasing enrolments or attracting prospective donors. From the importance of an integrated advancement team to creating a clear and consistent brand, there is much that goes on behind the scenes to bring a powerful story to life. This session will cover several topics related to storytelling and impact reporting and provide practical examples. It will look at two case studies – a giving day and major building campaign – to showcase how marketing and communications supports advancement.

1:20 p.m. - 1:35 p.m. 

Break  

 





1:35 p.m. - 2:35 p.m.

Panel Discussion: Stewardship Beyond Borders

Rami Abi Jomaa, Advancement and Philanthropy Advisor

Shelagh Murray, Director, Development and Alumni Relations Office, University of Otago

Bernadette Tsui, Associate Vice-President (Development & Alumni Affairs), The University of Hong Kong

Moderated by Heather Hamilton, Executive Director, Asia-Pacific, Council for Advancement and Support of Education

• Cultural lens, nuances, and contexts  
• Q & A and Discussion

2:35 p.m. - 2:40 p.m.

Wrap-up