Communications runs through universities like a stick of Westcountry rock. From apps to emails, to 1:1s, comms are also crucial to the student experience.

How do we make what we say to students more compassionate, and what does this even mean? From delivering difficult messages, to communicating within large complex institutions, there are plenty of challenges to creating Compassionate Communications - but these are far outweighed by the positives of improving the experience of our students.

In this participation session, the University of Exeter shares its journey so far and welcomes insights from others taking part in this event, so that we can all learn and move forward together.