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What Your Employees Want to Hear

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July 29, 2019

Communicating with your team is crucial but it can be difficult, even for the best managers. Are you sure you’re doing a good job?

“One of the easiest ways to instantly improve your relationship with your own direct reports (and your overall team morale) is through communication,” writes Alyse Kalish for The Muse(link is external). “Making an effort can be the difference between a hard-working and engaged superstar and someone who’s just collecting a paycheck.”

Here are several conversations to have with your employees that can keep them engaged:

  • “How are you?” You should ask members of your team this question every day, but it’s important that you pay attention to their answers, writes Kalish.

“Make sure you’re not just asking your employees how they’re doing but actually expressing interest in their response,” she explains. “This means reading between the lines and understanding when something bigger is simmering below the surface of their answer.”

  • “How can I help?” Check in weekly with your team and focus on how they might need your assistance with their work.

“Make sure you’re checking in to see if they need assistance or even just an ear to bounce something off of—especially since they may be afraid to ask for it,” Kalish writes.

  • “This is what I want you to prioritize.” When work is busy, or emergencies pop up, it can be hard for your team to know what takes precedent at what time.

“When this happens, don’t just explain why it’s happening but also how it’ll affect each individual and whether they need to reorganize their schedule, responsibilities, or priorities,” she writes.

  • “What can I do to help you reach your goals?” “The best managers know that they can be your biggest advocate, but also your biggest blocker. So by asking this question, you can ensure you’re not accidentally standing in the way,” writes Kalish.
  • “What are your long-term goals?” Asking this question more than once a year can help you understand  your team better.

“You may be surprised to find they want to pick up projects that you really need done,” writes Kalish. “Or, you may discover a hidden passion you didn’t know they had. Or, you might realize their recent mediocre performance is due to working on things they aren’t excited about.”

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    Join us at CASE Academy and unlock the leader within you. At this exclusive online course,  you’ll embark on a learning journey alongside colleagues from diverse advancement disciplines.

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    Advancement Resource Catalog

    ARC

    Visit the CASE Library's database and search through more than 15,000 articles, books, and white papers. Start your search.

  • Insights
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    • Today’s Opportunities
    • Building Strategy
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    • CASE Global Reporting Standards

    CASE Global Standards

    Global Standards

    Learn about the common set of standards, guidelines, and definitions for reporting the results of educational philanthropy activities at schools, colleges, and universities across the globe.  

  • Awards
    • Circle of Excellence
    • Global Individual Achievement Awards
    • Independent School Awards
    • Individual Achievement Awards
      • Distinguished Service Awards
      • CASE Leadership Award
      • Previous Winners
    • CASE District Awards
    • CASE Commonfund College and University Foundation Award
    • Award Recipients

    Circle of Excellence Awards

    COE

    CASE’s annual Circle of Excellence Awards showcase outstanding work in advancement. Meet our exceptional award winners.

  • Connect
    • Regions
      • Africa
      • Asia-Pacific
      • Europe
      • Latin America
      • US/Canada
      • Regional Councils
    • Districts
    • Communities
    • Schools
    • Community Colleges
    • College and University Foundations
    • U.S. Advocacy Action Center
    • Volunteer
    • Educational Partners
      • Engage with CASE
      • Marketing Opportunities Available with CASE
      • Industry Advisory Council
      • Educational Partners Directory
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    • CASE Multi-Cultural Network

    Educational Partners

    Educational Partners

    Meet CASE's Educational Partners - industry thought leaders working with CASE to strengthen schools, colleges, and universities.

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    Career Central

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    Visit CASE's Career Central to build your team or look for new career opportunities. 

  • About
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    • Celebrating 50 Years
    • What CASE Stands For
    • The Evolution of CASE
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      • Washington D.C.
      • London
      • Mexico City
      • Singapore
      • Senior Staff Listing
    • Membership
    • Giving to CASE
      • Giving Opportunities
      • Impact of Giving
      • Legacy Giving
    • Online Newsroom
      • CASE in the News
      • CASE Experts
      • CASE Media Kit
    • Careers at CASE

    CASE Future Fund

    CASE Future Fund

    In celebration of CASE’s 50th anniversary, CASE is proudly establishing the Future Fund – a visionary philanthropic initiative poised to support and shape the future of the advancement profession. Support the Future Fund. 

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    Member Benefits

    Strengthen your advancement operation, including the latest research and trends in advancement, career and professional development programs, and publications. 

    See all membership benefits and contact us today! 

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