As you walk around your campus, are you ever struck by how many students, faculty, and staff are on their phones, unaware of what's going on around them?

Strategic talent management has emerged as an important focus for advancement in recent years. What changes do you foresee in the future?

Until this question, the interview for the college presidency had been going well.

Many people hold false impressions about what it means to be an introvert (or extrovert)—terms established by Carl Jung, the founder of analytical psychology, to explain where people prefer to direct their attention and how they get their energy.

Within hours of the June 2016 Brexit referendum in which 51.9 percent of voters in the United Kingdom opted to leave the European Union, many U.K. universities created special teams to address their most immediate concerns: student and staff recruitment and retention. University College London convened a Brexit planning group, chaired by its president and provost, with top representatives participating from offices such as communications, development, international, education and student affairs, the registrar, and human resources, as well as the college's unions.

Let's face it: No one who works in communications and marketing wants to design flyers or write email copy every day. These professionals crave inventive yet impactful projects that will propel the school, college, or university they serve. But too often creative people devote their workdays to cranking out uninspired deliverables for Director So-and-So's upcoming event. When a marcomm team functions as a service-level agency, its members live in reaction mode. Its agenda is set by urgent requests from other units rather than the institution's strategic goals.

Here's how managers—and the people who hire them—can improve. Leaders share what to do, what not to do, and how to know the difference.

Whether at a CASE conference or other gathering of senior advancement executives, the topic of turnover always arises: How do we attract and keep talented staff? Could offering bonus pay help?

As we prepare for the promise of a new year, I am increasingly mindful of our need to advance education throughout the world.

Ideas we love from institutions everywhere