The CASE Library has created this collection to support advancement professionals who work with volunteers. It includes information on recruiting, hiring, managing, evaluating, and stewarding volunteers. It also offers resources on volunteers working in specific functions, such as admissions, alumni relations, fundraising, and government relations.

The average tenure for an advancement professional today is just five years. To keep staff on board, our workplaces need to be flexible, empathetic, inclusive, and transparent. Here, two researchers share what they’ve discovered about human-centered talent management and the key steps to retain staff: align talent to mission and values; engage the whole person; and recognize colleagues’ impact.  

Good onboarding welcomes new colleagues into a team—like a welcome mat for the organization. That philosophy helps the University of California, Davis, U.S., start its newcomers in advancement off on the right foot. In 2021, the development and alumni relations division there launched The Learning DO–Development Officer Boot Camp. It’s a comprehensive, centralized, nine-week academy for fundraisers.

The CASE Library maintains this collection of online samples for all CASE members. It includes examples of diversity and inclusion plans, mission statements, and DEI priorities and initiatives within institutional advancement divisions.

The CASE Library has compiled this sample collection of talent management programs from CASE Circle of Excellence entries and Currents articles. The collection first lists award-winning programs and then additional programs and initiatives.

The CASE Library maintains this collection of alumni student mentoring materials including program examples, mentor and mentee resources, forms and assorted other materials.

The CASE Library maintains this collection of alumni volunteer samples for all members. Samples are arranged alphabetically by institution name.

The CASE Library maintains this collection of online samples for all CASE members. It includes examples of homecoming and reunion planning and communications materials as well as CASE Circle of Excellence Award winning examples from the alumni relations and special event categories.

CASE’s 50th anniversary is also a time to look to the future. Five advancement leaders share thoughts on the challenges ahead, along with what makes them optimistic in this roundtable discussion.

A solution to ensuring educational philanthropy and engagement workforce stability is considering candidates with transferable skills, says Ann Synder, CASE Senior Director, Communities Engagement. But what sorts of skills make someone good at advancement? Find out how to assess data-driven and strategic thinking, drive and follow-up, listening skills, and more when hiring to attract talent that will infuse the advancement industry with new ideas.