
CASE xChange
Advancing education one podcast at a time.
Introducing CASE xChange, a new channel for the voices of CASE that we hope will help connect you with ideas, best practices, and innovations in advancement. Whether you are at your desk, commuting to work, or even just taking a walk, you can take a few minutes and hear from leaders across the globe who are doing great work. Be sure to subscribe to xChange so you don't miss new episodes as they become available.
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Leadership Conversations:
NEW! SEASON 2: LEADING CHANGE — This season of Leadership Conversations pays special attention to leading during a period of unprecedented change on multiple fronts, beyond the initial challenges of responding to the COVID-related immediate closures during the early part of 2020. As the pandemic continues to affect institutions, it is becoming more clear that leaders will be engaged in a long period of change leadership and resulting needs for fast innovation.
Episode 9: Never Underestimate the Intellect of Your Audience and Other Lessons
A Leadership Conversation with Dr. Kaarle Hämeri, Chancellor of Helsinki University
Dr. Kaarle Hämeri, Chancellor of Helsinki University, holds a role unlike other chancellors around the world: his primary responsibility is specifically advocating for the university and higher education on a national scale. His work includes taking care of the external relationships for the university, and engaging with external constituencies in support of the university. This conversation explores how higher education is viewed by the public in Finland and the Nordic countries; his insights on the public benefit of science, and how to communicate about it; and the importance of respecting your audience and not underestimating them when explaining complex research and discovery. Bonus tip: practice your talks on your family.
Episode 8: Path to Being Passionate
A Special Leadership Conversation with Centenarian Philanthropist Dr. Violet Patton, recipient of the 2020 CASE James M. Fisher Award for Distinguished Service to Education
In this special episode of Leadership Conversations, Sue Cunningham speaks with Dr. Violet Patton, the 2020 recipient of the CASE James M Fisher Award for Distinguished Service to Education. Dr. Patton was nominated for the award by the team at Ohio University, based on her longtime support of and generosity to the university. Hear about Dr. Patton’s path to becoming a passionate about advancing education, from her very early days with her family where her commitment was fostered through their dedication to teaching and education. Her story brings light to the season of giving.
Episode 7: On Self-Determined Reading Lists, the Importance of Listening, and Giving Advancement a Seat at the Table
A Leadership Conversation with Professor Michael Arthur, University College London
Professor Michael Arthur describes his leadership at University College London, on the eve of his forthcoming retirement. The conversation spans the rationale for taking a long view in the UCL’s strategic planning process and why a twenty- year planning horizon made sense; the importance of listening, and how an institution needs to take responsibility for histories of institutional racism in order to set a starting point for making progress in racial and ethnic equity. He and Sue Cunningham discuss why he elevated advancement to the university’s leadership table upon his arrival at UCL, and why that was an easy decision though it isn’t as common in the UK as it is in some other regions. Hear why advancement is among the best part of his job, and why he advises empowering others so leaders have the headspace and time to think through the complexities of what they seek to achieve.
Episode 6: A Journalist’s Insight on Philanthropy Amidst the Pandemic: How Inclusion, Creativity, and New Ways of Connecting are Paving the Way for Future Success
A Leadership Conversation with Stacy Palmer, Editor, Chronicle of Philanthropy
Stacy Palmer, Founding Editor of the Chronicle of Philanthropy and Sue Cunningham discuss how the charitable sector has responded over the past months to COVID-19. Stacy’s insights cross many interesting areas, with a focus upon how the sector’s standing amongst the public has increased through the crisis after years of declining trust. Their conversation explores the urgency of inclusion and equity, and how The Chronicle is addressing inclusion within the organization and, importantly, through its coverage of the sector. Hear how successful nonprofit organizations have changed their approaches over the course of the crisis, and the creativity generated in response to this necessary change. Finally, hear the impact younger donors are having on the work of philanthropy and what that might mean about how you approach your planning and engagement.
Episode 5: Less Heat; More Light: How Humour, Inclusivity, and Nurturing Talent are Vital Leadership Tools
A Leadership Conversation with Professor Carolyn Evans, Vice Chancellor and President, Griffith University
This conversation explores important strands of leadership: how to deploy humour at the right times, and when to know it is not your most effective tool; the joys of nurturing people to achieve more than they ever thought they could; and the fundamental belief that excellence is a biproduct of inclusivity. At a time where the political divide is growing, Professor Carolyn Evans shares her academic expertise in comparative religious freedom, and what her scholarship has taught her about leading a university during complex times. (Hint: work hard and try to understand the roots of others’ concerns and anxieties and you can find more middle ground.)
Episode 4: The Powerful Public and Civic Good Provided by Higher Education
A Leadership Conversation with Dr. James Harris, President, University of San Diego
“Be the Living Embodiment of the Institution.” This is the early advice Dr. Jim Harris received as a young college president 25 years and three institutions ago. There is not a better moment than right now to hear his insights on how the college presidency – and higher education – has changed. This CASE xChange conversation explores powerful and pertinent issues around higher education as a public good; addressing inequities and racism; the imperative to change; and living the mission and values of your institution. He shares valuable insights into the importance of open dialog and deeper conversations for our institutions. You will also learn what it is like for an advancement officer to become a college president.
Episode 3: How Time Zones Teach Empathy
A Leadership Conversation with Fernando León García, President of CETYS University System
President Fernando León García brings rich perspective to this CASE xChange. His international experience, in addition to his academic journey, have deeply informed his leadership. This conversation highlights how he to bring global perspective to his work both at CETYS and across higher education through his international board positions. Listen, too, for his thoughts on the importance of empathy in leadership.
Episode 2: From Academic to Administrator to Advancement Champion
A Leadership Conversation with Dr. Deep Saini, President and Vice-Chancellor, Dalhousie University
This thoughtful conversation takes us through President Saini’s path as an “accidental academic” to an “accidental administrator” to a champion of educational advancement. He has served as a university president in two countries, at Australia’s University of Canberra, and now at Dalhousie University in Halifax, Nova Scotia. Sue Cunningham asks President Saini about his perspective on international education, how higher education in Australia changed between the time he studied there as a graduate student and his return as a Vice-Chancellor; what his outlook is on philanthropy in education in India, and what inspires him about leading Dalhousie University, and its remarkable relationship with its local community.
Episode 1: How An Accidental Advancement Career led to a Global Network of Colleagues
A Leadership Conversation with James H Moore, President and CEO, University of Illinois Foundation
Jim Moore’s career in advancement had an accidental start: he thought it would be a means into another profession as an athletics administrator. Instead, he became “Intoxicated by the work and by educational advancement,” a field that makes such a difference for our institutions, students, donors and communities. In this conversation Sue Cunningham and Jim discuss his pathway to his current role, the key turning points for him along that journey, and the changes he has seen over the arc of his advancement career. Hear about how the University of Illinois has responded to community needs during the pandemic, and how the three-campus system has approached its campaign activities. This conversation is a must-listen for advancement professionals at all levels of their career – hear about why this work matters, how donors have changed, and the power of the CASE global network.
Leadership Conversations Season 1 Episodes
Voices from the Field:
In this podcast series ‘Voices from the Field’, we will hear from members of our community as they share their knowledge and insights, covering all facets of advancement from a practitioner, leader and industry expert’s point of view. Join Heather Hamilton, Executive Director of CASE Asia-Pacific and Brad Entwistle, Founding Partner of imageseven as they chat with our guests.
NEW! Episode 20: Voices from the Field – A Conversation with Jonathan Cosgrove – Leading a Development Team in Times of Change
In this episode of CASE xChange, hear from Jonathan Cosgrove, Director of Development at Deakin University on how he and his team managed to lift their performance and drive some of Deakin's best donor participation and return on investment in the midst of a very uncertain environment, including workplace changes and the COVID-19 pandemic. Also, listen in for tips on how Deakin University embeds strategic thinking within advancement and across the University, involving academic leaders. Lastly, Jonathan shares his biggest learnings for 2020, particularly on leading a team in times of change, as well as the value of the CASE Asia-Pacific Advancement Conference.
Episode 19: Voices from the Field – A Conversation with Penny Richards Fowler – Bursary Appeal
Hear from Advancement Manager Penny Richards Fowler from Sacré Cœur, a prep to Year 12 Catholic girls school, on how they achieved success in their bursary appeal and engaged with their community during COVID-19. Penny also shares how they produced the best performing video for the school this year and the importance of the marketing team working closely together with the fundraising team; as well as which CASE resources particularly helped during uncertain times. She talks about Sacré Cœur’s upcoming projects, her biggest learnings from 2020 and what she most looks forward to at the upcoming 2021 Asia-Pacific Advancement Conference.
Episode 18: Voices from the Field – A Conversation with Antonia Yeung – Stakeholder Engagement and Experience
Antonia Yeung, Associate Vice-President of Development and Campus Services at The Hang Seng University of Hong Kong (HSUHK) and our hosts discuss how stakeholder experience is closely linked to campus development that enables stakeholders to live and breathe HSUHK’s values. Antonia’s insights cover how planning a retreat in the first month of her new role helped her work and to strategise for the future; how HSUHK manages stakeholder experiences and campus development despite the volatile year; HSUHK’s plans in using technology to connect seamlessly with stakeholders; as well as what the distinctive feature of HSUHK as a non-profit private liberal arts-oriented university is.
Also, listen in for tips about skills and tools valuable for handling difficult situations and in engaging various stakeholders effectively. Finally, hear what Antonia’s biggest learnings were for 2020 and her outlook for 2021, as well as how a mindset shift can benefit us in our work.
Episode 17: Voices from the Field – A Conversation with Simone Garske - Engagement, Philanthropy and Advancement in the Health Sector
In this episode of CASE xChange - Voices from the Field, Simone Garske, Chief Executive Officer at Royal Brisbane & Women's Hospital (RBWH) Foundation and a member of the CASE Regional Council for Asia-Pacific highlights the importance of excellent health research and advancement through partnerships and philanthropy. Listen in for RBWH Foundation’s success stories in fundraising and donor acquisition during a pandemic and find out more about their upcoming projects. Simone also shares tips on where to start looking for relevant information for advancement professionals, how advancement professionals can look after themselves and find support, and the value of the CASE community - a fertile ground for relationships and networks to prosper.
Lastly, hear Simone’s views on the future of advancement and philanthropy, the importance of long-term engagement and investment in good advancement practice, as well as how RBWH Foundation differentiates themselves from other non-profits in the healthcare sector.
Episode 16: Voices from the Field – A Conversation with Jennifer Karlson - University and Public Private Partnerships
Our guest for this episode of CASE xChange is Jennifer Karlson, Pro-Vice-Chancellor (Advancement) at The University of Queensland (UQ). We talk about UQ’s award-winning campaign video – If Not, When —The Campaign to Create Change and what it aims to achieve, focusing on how partnering with an institution such as UQ will help donors achieve significant impact in society. Jen highlights that a university is a conduit for bringing people, causes and missions together to make good things happen.
Hear about UQ’s current and upcoming initiatives, including one that is inspired by the APAC 2019 Key Plenary on Unlocking the Potential of Alumni Entrepreneurs. Jen also shares what is she most passionate about in her role and how this passion drives UQ’s strategy on partnerships, effective ways to learn in your advancement career, as well as her thoughts on philanthropic giving and the role of advancement in the future.
Episode 15: Voices from the Field - A Conversation with Tere McGonagle-Daly - Marketing and Communications
In this episode of CASE xChange - Voices from the Field, Heather and Brad chat with a university leader who is passionate about student engagement and experience – Tere McGonagle-Daly, Deputy Vice-Chancellor, Students and Alumni at Massey University in New Zealand. Tere shares his first 100 days as the university's first Deputy Vice-Chancellor, Students and Alumni and how Massey University pivoted their recruitment strategies and events in these times. Tere highlights how experience will drive the next era of marketing and how to create alignment of experiences across different campuses and students. He also shares how Massey University – New Zealand’s leading online university – navigates their marketing and communications, and student engagement and experience in the virtual environment. Listeners can also look forward to Tere’s three tips for all marketing and communications professionals.
Episode 14: Voices from the Field - A Conversation with Liz Hawkins – Philanthropy and Advancement in the Arts Sector
What are the similarities and differences in philanthropy and advancement and the top three factors that make a good advancement professional in the arts sector? Where on the CASE website is a good place to start looking for relevant information? Liz Hawkins, Director of Programming, Development & Venue Sales, Adelaide Festival Centre and Council Member, CASE Council for Asia-Pacific answers these questions and talks about philanthropy and advancement in the arts sector and why it is essential. Liz also shares some advice on how smaller arts organisations can get started in fundraising and the importance of resourcing and collaborating to foster an environment that’s not competitive, but to grow the culture of philanthropy and the philanthropic pool.
Voices from the Field past episodes
Voces y Café
NEW! Episode 2: Voces y Café - A Conversation with Vielka Morales about challenges in schools
Welcome to our second episode in Spanish from Latin America of Voces y Café (Voices in the field). In this episode, we invited Vielka Morales, from Carol Morgan School, Dominican Republic, to talk about the importance of advancement in Latin America and the challenges in schools. Vielka is the Manager of Advancement and Alumni Relations of Carol Morgan School. She has an experience of many years in advancement and gift campaigns.
Episode 1: Voces y Café - A Conversation with German Campos about professional development in Advancement
This is the first podcast episode in Spanish from Latin America of Voces y Café (Voices in the field), from our new monthly podcast program. We invited German Campos, from Universidad Anahuac, Mexico, to talk about the importance of professional development in the area of Advancement. As an experienced volunteer, German shares his career path through 27 years of experience. He talks about how he started working in this new field for him in that time, what challenges and obstacles he had to face, and the development of Advancement in his university. He also shares how important the role of the president was for achieving this and what successful outcomes he has had as a result of all his training, particularly through CASE events and involvement.