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Pam tool photo

PAM & DWIGHT: The Office Meets Prospect Development

Year: 2021
Award Level: Grand Gold
Award Winner(s): University of Cincinnati
Award: Circle of Excellence
Category: Advancement Services | Advancement Services Improvement
See award-winning materials(link is external)
From the Nominator

In 2018 The University of Cincinnati Foundation was in the quiet phase of campaign with significant expectations for fundraising. Simultaneously, the Prospect Development (PD) team, a pillar of the Technology, Information and Philanthropic Strategy (TIPS) team, was on a trajectory of significant growth, moving from the traditional “research department” to strategic partner.  

The PD team wanted to improve how they partnered with the Development Officers (DO). They looked to the data for insights and the findings were clear: There was capacity in the system and there was room for improvement on how DO’s kept abreast of their activity. 

35% of prospects had never been visited or hadn’t been visited in more than 5 years. Only 23% of managed prospects were measured as high capacity and high affinity. Yet, fundraising results remained consistently high. The team knew that DO’s needed data at their fingertips, which quickly told them what they needed to do to advance a relationship. 

The PD team had their own goal, and foundation leadership had a second charge. Leadership looked to TIPS and PD with three goals: 1) find a way to monitor the health of an ask 2) forecast the pipeline closures and 3) make the data so consumable adoption was organization wide. 

PD’s goal and leadership’s charge led to the creation of PAM and DWIGHT – a friend to help and a true workhorse that gets the job done. (PAM = Portfolio Activity Measure. DWIGHT = Forecasting Discounting Methodology.) These tools changed how we looked at data, drove results, and strategically partnered throughout the organization.

From the Judges

Fun theme, deep work and engagement from staff. Creative and innovative at the same time!

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    Join us at CASE Academy and unlock the leader within you. At this exclusive online course,  you’ll embark on a learning journey alongside colleagues from diverse advancement disciplines.

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    Visit the CASE Library's database and search through more than 15,000 articles, books, and white papers. Start your search.

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    • CASE Global Reporting Standards

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    Global Standards

    Learn about the common set of standards, guidelines, and definitions for reporting the results of educational philanthropy activities at schools, colleges, and universities across the globe.  

  • Awards
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    • Award Recipients

    Circle of Excellence Awards

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    CASE’s annual Circle of Excellence Awards showcase outstanding work in advancement. Meet our exceptional award winners.

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    In celebration of CASE’s 50th anniversary, CASE is proudly establishing the Future Fund – a visionary philanthropic initiative poised to support and shape the future of the advancement profession. Support the Future Fund. 

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