"The UCLA Alumni Association implemented a new network of career coaches who provide coaching services and create valuable career and professional development programming for our alumni audience at no cost to us. Prior to the creation of the Coaches Network, our alumni often asked us for coaching services or recommendations. However, for organizations like UCLA, to fully scale coaching services to serve over 600,000 alumni worldwide would be nearly impossible.
By creating this network of coaches, we were able to offer a list of diverse, vetted professionals to alumni in need of career support, while promoting alumni in the career coaching profession. To further promote and build awareness around this network, we launched a monthly webinar series where one of our coaches would present each month on timely topics in their areas of expertise, providing them a platform to highlight themselves and their services while also meeting the needs of our alumni.
Since the launch of the network, our list of coaches continues to grow, while our content library is robust and timely. We also have shared this model with other institutions. Universities like Ohio State University and UC Davis have been able to replicate the model to provide coaching and content resources for their alumni."
From the Judges
UCLA has taken a pragmatic approach to an overwhelming level of demand for career coaching. It is especially heartening to hear a large, prestigious institution give a straightforward appraisal of the limitations of the services that the alumni team can deliver themselves. This speaks to the team's integrity and also their approach to focusing on practical and meaningful impact for alumni.
