From the Nominator

The University of the Pacific needed a self-service way to provide directions to various buildings and locations on campus so that assistance from a staff member wasn't needed. In a collaboration between Strategic Communications and Pacific Technology (IT), a digital campus map was produced and deployed on 82-inch touchscreen TVs in five high-traffic locations on campus. Visitors can choose any two locations on campus, either by building name (e.g., “library”) or by the office/department/service in the building (e.g., “Career Services”), and the map draws an on-screen route from the starting to ending location. Visitors can also able to highlight important sections of the map, such as parking locations, at the push of a button. In addition, the map generates a scannable QR code on screen, allowing visitors to transfer the route displayed on the TV screen to Google Maps on their phones for self-navigation. The map is even pre-programmed with the university’s standard campus tour route. The maps are used approximately between 200 and 250 times a month, making our campus much friendlier, engaging, and easy to get around.

From the Judges

We were so impressed by the University of the Pacific's digital campus map for its exceptional ability to integrate technology and accessibility, providing a user-friendly interface that enhanced visitor's engagement with the campus. The map's intuitive design ensures ease of navigation for students, faculty, and visitors alike. We were especially impressed by their ability to use internal resources to bring this project to life and their ability to measure the success upon completion.