Bob Dylan was not singing about higher education when he sang “the times they are a changin’,” but indeed many universities nationwide are experiencing an era of challenge and change. Our relatively small school at the flagship university in Colorado has experienced significant change over the past year-plus — from deanship transitions to sweeping budget and organizational change. These changes have led us to pivot and evaluate our communications strategies in real time while we attempt to remain true to our mission and center community-building among faculty, staff, students, and supporters. We don’t have all the answers, but we know we are not the only ones interested in exploring inclusive and transparent communications strategies during times of change and processing our emotions as staff leaders. In this interactive session, we will work through lessons learned around change management in our school as we explore case studies together about budget constraints, political scrutiny, leadership transitions, humanizing change management, and more.

Many organizations are hesitant to accept more complex gifts like real estate, cryptocurrency, charitable gift annuities, or various other gifts of assets that seem to be outside of their grasp. There are many valid reasons for this. The organization may not want to take on the risk of accepting a highly complex gift. Their gift acceptance policies may not even allow them to accept complex assets. Or they may simply not know whom to turn to for help. This session will explore the ways in which even fundraising shops of all sizes can accept large, complex gifts that have the power to transform their organization.

In Fall 2023, Colorado State University unveiled a dynamic brand platform, launching across campus and in a multilingual recruitment campaign inviting audiences to “Find Your Energy” at CSU. This multi-year, award-winning initiative utilized an omni-channel approach for launch and expansion. MarComm collected broad feedback from stakeholder groups in the CSU community to foster adoption before launching this initiative, which captures a sense of awe and inspiration, telling stories about what makes CSU special. Learn how CSU, determined to propel its position as a leading higher ed competitor in Colorado, engineered alignment to capitalize on brand development and yield impressive results.

Buena Vista University has built and implemented a custom Alumni Engagement model based on CASE best practices and aligns with the CASE Alumni Engagement Survey and Metrics. Overtime this led to the development of a custom Affinity scoring model that combines not only engagement data but also giving as well as other prospect ratings into one quick and easy to interpret score. The two models help to build stronger donor pipelines by identifying prospects who are ready for the next step in the donor journey as well as potential alumni leaders. Come and hear how you can implement this easy system to boost your alumni engagement and fundraising results.

We all know that culture can eat strategy for lunch, but how do you turn a feeding frenzy into feeding to fuel? Leaders of MSU Denver’s Advancement division undertook a multi-year initiative based on Brené Brown’s Dare to Lead curriculum to transform their staff culture that was challenged by lack of accountability, staff turnover, and underperforming productivity. Starting with an assessment of staff and organizational culture they went through a yearlong program followed by self-developed practices that have transformed their organizational culture and become a model for the rest of the university. These changes have resulted in a quadrupling of fundraising outcomes, staff feedback that they have grown professionally and personally, career advancement for many, and the attraction of top talent. This session will share their process and provide insights on fostering a healthy staff culture that will feed your strategy not serve it for lunch.