
All Sessions
DRIVE 2024
2 Results Found
3:45 PM - 4:45 PM ET
RFM - Recency, Frequency, Monetary - Simple Clustering for Easy Segmentation
RFM analysis is a great first step to analyzing and grouping your donors. By summarizing their giving history and ranking by Recency, Frequency, and Monetary values, you can cluster donors into smaller comparable groups. This can help with identifying possible future prospects, searching for a target donor audience, and allow for more personal communications to each group.
Speakers: Jon Takahashi, Data Analyst, California Polytechnic State University, Craig Nelson, Director of Data & Systems, California Polytechnic State University
Competencies: Strategic Thinking
10:15 AM - 11:15 AM ET
Developing a Survey Research Program for Your Organization
All organizations are striving for continuous improvement, and getting feedback from your stakeholders is essential to that goal. One of the best ways to get that feedback is by surveying your constituents - students, families, employees, alumni and/or donors. Learn how to conduct your own survey research, even on a modest (or non-existent!) budget, and collect actionable data to help you improve your organization.
Speakers: Samantha Charnes, Associate Vice Provost, Education Operations, Research and Tech, Interlochen Center for the Arts
Competencies: Relationship BuildingStrategic Thinking