Working on a small communications team may have limitations, but it can also make a big impact. In this session we will discuss organization and management strategies for small social media teams. Using examples and resources from CSU Northridge, attendees will gain tools and best practices to implement at their home institution.

Do you get a little nervous when thinking about marketing analytics?
Oh, snap, how do I create a social media analytics report?
How soon is my next vacation? HELP.

In this session, we will learn how to create a social media analytics performance report, identify which marketing metrics to start tracking, and identify what your goals should be! Discover how social media d-a-t-a ? can help you engage new audiences and how to stop being afraid of spreadsheets ? we've all been there before!

Join us as we walk through a practical example, step-by-step, showing you exactly what to look for, how to read an analytics dashboard, and how to think critically about it.

Lastly, find out how to present your campaign analytics reports! ?