11:30 – 12:30 PM
Registration

Welcome to Chicago! Stop by the registration desk to check in and pick up your conference material.

12:30 – 1:00
Introductions and Setting the Stage
Join the Institute chair and the program faculty to set the stage for our three days face-to-face.

1:00 – 2:00
The Real Challenges Facing Advancement Professionals

Pick up any Chronicle of Higher Education or read any education or non-profit blog and you see it—institutional presidents, governing boards, funders and donors, government agencies, alumni and other stakeholders are placing critical demand on our time and our resources and it’s up to advancement leaders, managers and staff to deliver. Engage with the Management Institute faculty as we discuss the forces affecting our profession and hear their insights on the current challenges our institutions and, by extension, our advancement teams.     

2:00 – 2:30
Refreshment Break / Networking

2:30 – 4:00
StrengthsFinder Workshop

StrengthsFinder is just one of many personality assessments available for you to use in your institution.  We will go over briefly the philosophy behind StrengthsFinders, examine the four domains of talent, and understand your own strengths and how they connect to your role as a manager.

4:15 – 5:30
Cohort Group Meeting

Getting to Know your Cohort and Leader / Challenges of Management

5:30-6:30
Networking Reception

6:30
Conference Adjourns for the Day

Cohort Dinners
Cohort Dinners at various restaurants around the area; each attendee is responsible for their own meal.

8:00 – 9:00 AM
Breakfast

9:00 – 10:15
Recognizing and Applying Emotional Intelligence as a Manager

Emotional Intelligence is important both in your personal and professional life.  It means that you have a sound understanding of who you are as a person and how you relate to the world.  When you are self-aware, you know your strengths and weaknesses and how to manage them in the workplace.   Through small group exercises attendees will discuss these issues and how they can implement self-awareness and emotional intelligence to become better managers.

10:30-11:45
Breakout Session #1 – Difficult Conversations

“It’s not what you say, it’s what people hear.” One of the most important responsibilities as manager is to encourage, model and manage crucial conversations.  Using case studies, we will explore sources of conflict and practice accessing emotional intelligence competencies to handle tough conversations. Bring your real-life situations!

11:45 – 1:00 PM
Lunch On Your Own 

1:00 – 2:15 PM
Breakout Session #2 – Getting to Know Your People and Performance Management

First impressions matter to establish credibility. Knowing your current team, what’s the perfect “start” you wish you had? During this session we’ll discuss the importance of chemistry—and performance. Should metrics be implemented or revised with your team; and if so, are they even related to desired outcomes? Most importantly, how do you figure out who to keep, who to move and how to make it all happen?

2:15 – 2:45
Refreshment Break / Networking

2:45 –4:00
Breakout Session # 3: Roles of Highly- Effective Managers

As with fashion decisions, the demanding role of modern managers needs people who are both creative and willing to adapt to changing settings. What is often not discussed is how, on any given hour, you will be called adapt and adjust to the demands of your jobs and your roles as manager. Let’s work together to identify those roles and share critical elements to making those a success for you. 

4:15 – 5:30
Cohort Group Discussion

Sustaining Yourself as a Manager

6:00 PM
Conference Adjourns for the Day
Dinner on your own

7:30 – 8:30 AM
Breakfast

8:30 – 9:00
Cohort Group Case Study / Project Introduction  

9:15 – 10:30
Crisis Management

Crisis management is an essential management skill.  As campus issues grow in complexity we are often called to react quickly.  In this interactive discussion we will explore attendees experience with a crisis and emerging best practices regarding how to manage it effectively.

10:45 – 12:00
Collaboration, Working Across the University and Managing Up

You used to be solely in charge of a portfolio, managing people toward support of your institution and now… The goal for the session is to have participants appreciate the importance of building, nurturing and leveraging relationships across the institution.

12:00 – 12:30
What’s Next?

12:30 PM
Conference Adjourns

Registration is online only. CASE accepts payment by check or credit card for conference registration fees.

All prices shown above are in U.S. Dollars. If your preferred currency if not USD, the fee will display in your preferred currency at the start of the registration process. CASE accepts USD, CAD, AUD, SGD, EUR & GBP.

The hotel rate is not included in your conference registration fee. You are responsible for making your own hotel reservation.

Register Online and Pay by Credit Card

Online registration requires login.

For Further Assistance

If you need assistance or to request an invoice, please visit the member support center, M-F, 9 a.m.-5 p.m. ET.

The hotel rate is not included in your conference registration fees. You are responsible for making your own hotel reservation. Book your room online. Occasionally, room blocks fill before the hotel deadline, although hotels may have additional rooms at a higher rate. Please make your reservation immediately to ensure the discounted rate and availability.

ROOM BLOCK WARNING

CASE Conferences have recently become the target of wholesaler companies trying to sell rooms for CASE Conferences. If you receive a phone call offering to make your reservation and take credit card information over the phone for a CASE Conference, do not conduct this transaction! You run the risk of arriving at the hotel and not having a reservation, or being unable to change or cancel your reservation without penalty, and possibly compromising your credit card details. It is recommended CASE Conference attendees follow the suggested channels for booking accommodation within the conference block following the instructions on this page.