Leading advancement teams today, amid change and hefty expectations, is like “constantly being in quicksand,” says Jhumar Johnson. That’s why cultivating resilience is crucial. Here, Johnson—who spent 11 years at the U.K.’s Open University—shares how resilience is built on consistency and trust, but also failure and joy.

"Everyone’s career story is unique,” says CASE Co-Executive Director of CASE Europe Pamela Agar, “[and] career paths can be surprising.” Here’s what she’s learned along her journey—and what she’s learned through each career move. 

At CASE’s “The Future of Advancement” panel discussions held throughout 2024, we invited members around the globe to share ideas about the profession. We consistently heard that institutions must sharpen their focus by listening more to their communities—understanding their doubts, addressing gaps in understanding, and clearly articulating our purpose.

CASE Asia-Pacific Executive Director Nilanjana Pal has seen firsthand how education can lift entire communities. Here, she shares more about her commitment to supporting CASE members’ advancement missions to bring educational opportunities to students in Asia. 

CASE President and CEO Sue Cunningham sends a note of thanks to CASE's invaluable volunteers.

CASE@Campus, a cost-effective learning opportunity for CASE members, relaunched in June 2024 with a new cohort of CASE Fellows.

Grant Kollet, CASE's Executive Director, U.S. and Canada, discusses his work with members and his belief that "engagement gives more than it takes."

CASE President and CEO Sue Cunningham discusses leading through change, the return to a "new normal," and the renewed energy behind CASE volunteers.

In the past two years, Wheaton College evaluated its social media ambassador program to better align it with institutional diversity, equity, inclusion, and belonging goals. Anice Rodrigues Barbosa’s team created systemic practices that continue to generate growth within the program and division, as well as throughout the college.

As the new Co-Executive Directors for CASE Europe, Caroline Davis and Pamela Agar are leading CASE’s strategy and activities across Europe. They joined CASE’s London team in November 2022. Here, speaking at the September 2022 CASE Europe Annual Conference in Glasgow, Scotland, they shared more about their job-share and plans for supporting advancement professionals globally.