The Notre Dame University Alumni Association in Indiana, U.S., hosted its first Global Day of Service in 2023—drawing more than 3,500 volunteers for projects in 26 countries.

The CASE Library has created this collection to support advancement professionals who work with volunteers. It includes information on recruiting, hiring, managing, evaluating, and stewarding volunteers. It also offers resources on volunteers working in specific functions, such as admissions, alumni relations, fundraising, and government relations.

The CASE Library maintains this collection of alumni student mentoring materials including program examples, mentor and mentee resources, forms and assorted other materials.

The CASE Library maintains this collection of alumni volunteer samples for all members. Samples are arranged alphabetically by institution name.

CASE President and CEO Sue Cunningham sends a note of thanks to CASE's invaluable volunteers.

From tracking alumni engagement to presenting fundraising data to leadership, dashboards are creatively solving problems and making day-to-day work more efficient for advancement professionals. Here, five Circle of Excellence Award-winning dashboard creators provide a deep dive into the origins, execution, and successes of these projects. 

Grant Kollet, CASE's Executive Director, U.S. and Canada, discusses his work with members and his belief that "engagement gives more than it takes."

Advancement professionals share stories of data in action. They are using the metrics and insights that come from participating in CASE’s industry-leading surveys to set strategy and goals, benchmark against peers, target constituent groups, enhance programming, meet campaign goals, and add new staff.

The Library maintains this collection of board materials including bylaws, board roles and responsibilities, committee structures and responsibilities, nomination and orientation material, and assorted other documents. The pages linked below are arranged by document type, then alphabetically by institution.

In fall of 2016, the CASE Commission on Alumni Relations created the Alumni Engagement Metrics Task Force to address the need for an industry-wide framework to measure alumni engagement. The result was the Alumni Engagement Metrics survey, CASE’s first truly global survey. Now, with results from three years of AEM, advancement professionals who work in alumni relations are benefiting from measuring their results in four areas: volunteerism, experiential, philanthropic, and communication. The ability to document positive outcomes is already elevating the profession. In this article, we hear from CASE members who participated in AEM and how it is changing their work for the better.