First impressions matter to establish credibility. Knowing your current team, what’s the perfect “start” you wish you had? During this session we’ll discuss the importance of chemistry—and performance. Should metrics be implemented or revised with your team; and if so, are they even related to desired outcomes? Most importantly, how do you figure out who to keep, who to move and how to make it all happen?

A great manager understands their responsibility is to encourage, model, and lead difficult workplace conversations. Using case studies and your real life examples, this session will enhance your skills in navigating office conflict and delivering effective feedback. You’ll gain practical tools and strategies to confidently handle difficult workplace conversations and create better outcomes for your team and organization.

Crisis management is an essential management skill. As campus issues grow in complexity we are often called to react quickly. In this interactive panel discussion we will explore attendees experience with a crisis and emerging best practices regarding how to manage it effectively.

Managers need to be creative and willing to adapt to change. What is often not discussed is how, on any given hour, you will be called to adjust to the demands of your job and your role as manager. Let’s identify those roles and share elements to make you a successful manager.

Learn practical coaching strategies that will enable managers to immediately raise the performance of their employees.

• Matt Ter Molen's Cohort Group: Grand Ballroom 1 - 2
• Theresa Davis' Cohort Group: Grand Ballroom 4
• Yvette Marsh's Cohort Group: Dover A
• Katrina Onderdonk's Cohort Group: Dover B