Paul Andrew is Vice President for Public Affairs and Communications at Harvard University, overseeing the University’s core external communications functions and The Harvard Gazette, as well as regulatory and community engagement efforts in Boston and Cambridge, and Harvard’s relationships with federal, state, and local policy makers and stakeholders.

As Vice President, Andrew has developed and implemented coordinated communications and advocacy strategies for key University priorities and initiatives, including campaigns on the arts and humanities, public service, voting and citizenship, COVID and public health, and race and inequality. He has developed communications strategies for Harvard initiatives around the world, including in Europe, Asia and Americas. He also serves as an adviser to the President, Provost, and other University leaders.

Prior to joining Harvard, Andrew was Executive Vice President and chief growth officer at Weber Shandwick in Boston, a leading global strategic communications consultancy, where he advised governments, non-profits, trade organizations, and companies around the world.

A native of the United Kingdom, Andrew served as an adviser to Gordon Brown, then Britain’s Chancellor of the Exchequer, and as director of communications for the European Parliamentary Labour Party in Brussels. He has extensive experience in international affairs, having led communications strategies for the National Democratic Institute; the Caribbean Community; and the UN-supported International Trade Center in Geneva. He has also advised governments and leaders in Asia, Europe, Latin America, the Middle East and Africa on communications and message development.

Andrew began his career as a reporter and has been a frequent commentator for the BBC, CNN, and Fox on politics and international affairs. He has presented on communications, reputation management, message development, and crisis strategy for a wide range of organizations including CASE Europe, Times Higher Education, and the Building Universities Reputation International Conference at the Universidad de Navarra in Spain. He serves on the board of Morgan Memorial Goodwill Industries of Massachusetts and previously served as a member of the Executive Committee of HUBWeek.

Susie is a 33-year Advancement veteran and experienced leader in higher education.  Over the course of her career, she led on the development and delivery of organizational strategy, global vision and mission, and the development of institutional ambition to underpin transformation.  She has led multiple advancement teams, delivering development and alumni relations programming for academic institutions across multiple countries.

With a proven track record in fundraising, she has been involved in 4 comprehensive campaigns, leading the effort on three, with goals totaling more than $600 million.  Susie has extensive experience with cross cultural and global relationship management.  Her work has included roles in the US at Harvard, in the UK at London Business School, and currently as the new Associate Vice Chancellor at NYU Abu Dhabi.

Susie is committed to the importance of people and relationships in advancement work and often cites the following quote from G.T. Smith … “Donors don’t give to institutions. They invest in ideas and people in whom they believe.”

Her relationship with CASE started in the early 90’s as an active member of CASE District I.  More recently she served as the inaugural Chair of the CASE UK & Ireland Cabinet before moving to Abu Dhabi. 

Josefine Björkqvist is a PhD candidate in Applied Health Sciences at the University of Aberdeen. Main research areas include: cancer prevention, management and survivorship; environment and health and physical activity and health. Josefine has extensive experience in public involvement in research and community engagement. 

Josefine represents graduate students on the University of Aberdeen’s Sustainable Development Committee and is a member of University of Aberdeen’s Sustainable Heating Strategy Project Board. In 2021 she was part of the University of Aberdeen delegation at COP26 in Glasgow.

Josefine is also a visiting researcher with the public health research group at Folkhalsan Research Centre in Finland via the SALTIRE Emerging Researcher Scheme and a Science and Policy Consultant for the global non-profit organisation International Kidney Cancer Coalition (IKCC).
 

Mijanou Blaauw is  a strategic, energetic, original and intelligent project manager with a hands-on mentality, result-oriented, strong at connecting stakeholders in complex projects and great communicator at all levels and with all cultures.

Her experience is in the field of management of programs and projects on organisational issues such as Innovation, Business Development, Change Management, Inclusion and Reorganisation.She is currently project manager of the Leiden Law Park and is successfully setting up the concept with partners.

Morna is the Research Manager in Development & Alumni at the University of Glasgow.

She has worked in development research for over 20 years. She has diverse experience on a wide range of philanthropic projects including capital campaigns, major gifts, research analytics and in strategic research management. Morna is a member of CASE Europe UK & Ireland Cabinet, a panel member of the Scottish Fundraising Adjudication Panel and has recently been a contributing writer and editor of the Institute of Fundraising’s ‘Researchers in Fundraising: Best Practice Guide and Handbook for Prospect Research’.

Associate Director of Events with a passion for creating meaningful engagement opportunities. With more than 10 years of experience in events not only in Higher Education but also at Event Agencies (B2B) still trying to create events where people meet, get inspired and motivated. Translating strategic goals into action and strive for continuous improvement.

Rachel Bray is the head of the unique and vibrant CERN Alumni Network, for which she was community manager from 2017 to 2020. Prior to this she worked for 8 years in CERN's Engineering Department, in the domain of Product Lifecycle Management and 9 years within the IT section of CERN Supplies Procurement and Logistics Department. In her spare time Rachel is Chair of the CERN Clubs' Coordinating Committee, President and Zumba instructor at the CERN Fitness Club and board member of the Association of Sports Committees of European Research Institutes.

Donald Bundy has worked for more than 30 years on the role of school health and nutrition programmes in the development of school-age children and adolescents, especially in low-income countries. He is the Director of the Global Research Consortium for School Health and Nutrition, and advisor to the World Food Programme in Rome, the Children’s Investment Fund Foundation in London, the World Bank in Washington DC, and several national governments.

Before joining LSHTM in 2018 he was Senior Advisor to the Global Health Team of the Bill and Melinda Gates Foundation, in Seattle and London. Previously he served for 15 years (1999-2014) at the World Bank in Washington DC, and as Lead Health Specialist focused on the interface between the health and education sectors, and coordinated the Bank’s programme for NTDs and the African Programme for Onchocerciasis Control. These policy roles built on his earlier academic career (1979-1999) at the University of Oxford, Imperial College London and the University of the West Indies.

Donald founded The Partnership for Child Development in 1992, which was recognised as best practice in the UK Parliamentary Review 2019, and co-led the creation of The FRESH Framework at the World Education Forum in Dakar, Senegal in 2000. Donald has authored more than more than 400 books and scientific publications, including Rethinking School Feeding in 2009, and produced award-winning documentary films on the role of public health in development, including a series for PBS. He has contributed to all three editions of the World Bank’s Disease Control Priorities since 1993, and in the 2018 edition led Volume 8, Child and Adolescent Health and Development, which has been re-printed twice with the World Food Programme and with the Global Partnership for Education. He was editorial advisor to The State of School Feeding Worldwide 2020.

Jo is the Head of Prospect Research at King’s College London and King’s Health Partners, where she leads a team of nine in the delivery of prospect research, management and analytics for major gifts fundraising as well as overseeing the governance of the gift acceptance policy and processes across three fundraising partners, having significantly developed the University's ethics board over the past five years. During her time at King's she has led a combined cultivation events, research and stewardship function, and has managed the research team through the £610 million World questions | King’s answers campaign and into the silent phase of a new campaign. Jo was a co-author of the Researchers in Fundraising Prospect Research chapter on Ethics Policy and Procedure and is a regular conference and seminar speaker. In her spare time, Jo is Musical Director of Southend Vox Chamber Choir.

Pippa has worked more than 20 years across marketing and fundraising.  She has worked in global communications agencies; been a fundraising director of a major international NGO, worked on a start-up capital campaign for a major new cultural space in London and is currently working as a Development Director at an independent school. Pippa has worked with large and small charities and across cultures.  She has spoken and run workshops at Conferences - IOF, IFC Holland, AFP Toronto etc., on major gifts fundraising, career development, legacy fundraising, etc.

A former local newspaper journalist, Pete Castle joined the University of Reading press office in 2011, before joining Research Communications in 2016. He re-joined the Reading press office as its manager in 2020, leading a team of four.

Helen is a passionate marketer with extensive experience in the education sector. She oversees the delivery of all aspects of the marketing process from using insight to inform proposition development to brand implementation.

She is also responsible for strategic stakeholder engagement to ensure that the school is playing its part in helping Leeds become the best city in the UK. This includes developing the alumni community so they can support the school in a number of ways.

Heather Clement joined the University of Sheffield’s Regular Giving Team six years ago and currently leads a multi-channel programme of acquisition and stewardship. Responsible for direct mail, digital appeals, phone campaigns and community fundraising, she has a strong focus on strategic planning. 

Heather also loves to test out new ideas and takes an audience-led approach to fundraising. In 2018, Heather successfully proved that when it comes to direct mail ‘longer is better’, with an innovative split test on the length of Sheffield’s scholarship appeal letter. When she isn’t producing overly elaborate segmentation plans or copywriting direct mail pieces, Heather enjoys baking and yoga.

Justin Cole is the Executive Director of External Relations at Newcastle University and is responsible for the communications, student recruitment, admissions, marketing, advancement, international, engagement and corporate communications teams.

Justin joined the University in 2021 and is a former Chair of the University Marketing Forum (UMF) and continues to serve on the European board of the Council for the Advancement and Support of Education (CASE).

Prior to joining the University Justin worked in the civil service, principally as a communications adviser to successive higher education ministers and to the Paymaster General before more recently serving as a director at Sheffield Hallam and Bournemouth University.

Canadian by birth and Australian by heritage, Justin is a graduate of Curtin University’s business school and holds a master’s degree from the University of Leeds.

Rosie has worked in higher education fundraising for over 20 years and is a partner at More Partnership, having previously been both head of development services, and head of regular giving and stewardship at the University of Bristol. She co-developed More Partnership's award-winnger Regular Giving Insight and Benchmarking project and has provided analysis and strategic reviews to over 40 UK and Irish universities, 18 Oxford colleges, and 8 Australian universities.

Her areas of expertise are in regular and leadership giving, donor stewardship, benchmarking, direct marketing, telephone fundraising, donor journey planning, database management, and analytics. She is a strategic manager and forward thinker who has combined donor-centred approaches with data driven strategies to successfully grow regular and leadership giving programmes, focus engagement activities and build long-term donor loyalty.

A highly experienced events professional with over 15 years’ experience creating high impact, international events worldwide. Previously Times Higher Education’s Event's Content Director and CASE Europe’s Head of Educational Programmes, Emma established Assemble Events in 2019 and Union Spaces in 2020 to work 1:1 with her clients on event strategy, design and delivery.

Daniel Diack, Digital Content Officer at the University of Aberdeen, has nearly 10 years experience in the higher education sector. An expert with specialist online events platforms, virtual open days are held through the year, allowing prospective students from across the globe to interact with staff and students at the University. He looks at the important role virtual events play as an engagement and conversion tool.

Emanuel lives for a good story to weave, so he describes himself as a storytelling lover and aficionado. His passion for content started in the banking industry in his native Puerto Rico, where he was leading copy and digital marketing for the institution. The challenge of making a bank soulful caught him.

A Fulbright grant took him to Madrid to study at IE, where he stayed as the Associate Director of Alumni Communications. Emanuel has a passion for creativity, emotional content, and weaving stories that showcase the beauty of working in the educational sector. He is also a proud collaborator in LGBTQ+ initiatives and does improv theatre in his free time.

Andreas Ehrmann has joined the Diplomatische Akademie Wien – Vienna School of International Studies (DA) as an alumni relations officer in 2009 with the main task of establishing the DA’s first institutional Alumni Office. In close cooperation with one of the oldest alumni associations in Austria, ClubDA (est. 1969), Andreas increased alumni membership to approx. 60 percent and helped forge a global alumni network with local chapters from the U.S. via Europe to China.

Over the following years, Andreas and his team took over additional tasks and responsibilities. This eventually led to the creation of the DA’s Development Department, which Andreas has been leading since 2018. The department comprises the fields of alumni and career services, communication and marketing, fundraising as well as the DA’s ICT team.

Andreas holds a Master’s in political science. Prior to his time at the DA, he has gained experience in (online) journalism (3.5 years with the Austrian news portal NEWS Networld) and communications (one year as a full-time trainee in the Austrian Foreign Ministry’s Press and Information Department). In addition, Andreas has worked as a ski instructor and, for almost ten years during his studies and besides other above-mentioned jobs, in aviation security.
 

Simon Fairbanks has over 15 years of experience in the education sector. This includes student recruitment, marketing, and events roles at four different universities in the UK: Nottingham, Birmingham, Warwick, and Coventry. 

Simon has also worked at Pickle Jar Communications, a content strategy consultancy for the international education sector. He helped schools, colleges, and universities share their stories through digital communications. 

Simon is an international speaker. He has spoken at a variety of conferences, including CASE, ContentEd, EFMD, IDPE, FindAUniversity, HELOA, HighEdWeb, SU Digital, and Utterly Content. He was Chair of the Newcomers Track at CASE Europe Annual Conference from 2020 to 2023. 

As a published author, Simon is particularly interested in storytelling in the education sector. He spends his free time reading, writing, running, and finding new ways to make his children laugh.

Santiago Fernández-Gubieda Lacalle specializes in the management of the reputation of organizations. He is director of the reputation unit and director of development of the Centre for University Governance and Reputation at the University of Navarra in Spain. He was previously director of communications at the Clínica Universidad de Navarra and worked at a consultancy service on corporate speech and in the media for more than ten years. His doctoral thesis explores the reputation and governance of higher education institutions. He has presented at many conferences and written articles on university management.

Ailie Ferrari is Associate Director, Advertising, Marketing & Student Insight at University of Bradford – the place to be to make a difference to inclusion and equality of opportunity.

A CIM Chartered Fellow, Ailie has been creating and delivering successful marketing strategies for nearly 15 years within the HE sector and before that across Financial Services, IT and public sector.

With her teams in previous roles at University of Glasgow, GCU and the University of Dundee, Ailie has won a host of sector awards for branding, social media, web and ‘Team of the Year’.

Passionate about excellence in marketing, Ailie was awarded CIM Education Ambassador of the Year in 2020.

Emily Findlay, Regional Manager for Sub-Saharan Africa and South East Asia at the University of Aberdeen. Emily has worked in the education sector for 9 years, with knowledge in Student Experience, Immigration and Compliance and Student Recruitment. Within the Student Recruitment role Emily is proficient in innovatively utilising social media to engage and nurture students through the application journey. Emily looks at different ways to be sector leading when using social across international recruitment markets and is focusing on different ways of engagement with students in a new post- Covid educational eco-system.

Philip is Senior Development Officer for major gifts at the University of Bradford. He is responsible for securing major gifts from a portfolio of individual prospects, seeking support for the University’s core philanthropic projects with a particular focus on advance healthcare and student support. He has a successfully track record of realising five and six-figure gifts across these areas, with particular success in driving the University’s new scholarship programmes. Philip started his career in alumni and development with Rux Burton Associates – having been a student caller himself – managing telephone fundraising campaigns in schools and universities across the UK, as well as running the company’s first campaign at an institution in South Africa. Prior to joining Bradford in April 2021 he spent five years at Leeds Beckett University working across alumni relations, fundraising and stewardship. Philip holds an MA in Mediaeval History from the University of St Andrews.

Fiona Fox is the founding director of the Science Media Centre, Britain's independent press office for science. She was awarded an OBE for her services to science in 2014.

Juan Pablo Garrido is a seasoned leader in fundraising and philanthropy, with more than 25 years of experience in advancing the mission and vision of diverse organizations in the education and non-governmental sectors. He is currently the Director of Corporate Development at UIC Barcelona, where he oversees the strategic direction and execution of the University's fundraising and engagement programs across the academic divisions and university clinics. Additionally, Juan Pablo plays a pivotal role in guiding the University Advisory Board, fostering collaborative endeavors to strengthen the institution's influence and outreach.

His educational background includes a Master’s in Business from IESE Business School, complemented by Master and Bachelor of Arts degrees in History from Université de Montréal and McGill University, respectively. Additionally, Juan Pablo holds a Certificate in Fundraising Management from the Lilly School of Philanthropy at Indiana University.

Jemma is Head of Regular Giving at The University of Manchester – leading on mail, phone and digital fundraising from one of the UK's largest alumni communities. Prior to joining the Manchester team, Jemma spent six years at the University of Sheffield, where she transformed the Regular Giving programme through data-driven decision making and compelling multi-channel appeals. Jemma has also held fundraising roles in the arts and charity sectors, and was named in Fundraising Magazine’s ’25 under 35’ in 2020

Alex is an experienced senior marketer and student recruiter. Currently head of brand marketing at Bangor University, North Wales, he has lead teams at Keele University and Harper Adams University in recruitment marketing roles. Prior to higher education Alex lead brand marketing and direct marketing efforts for a San Francisco start-up and Virgin in the UK.

Bruno Hasa started working with alumni associations seven years ago as a volunteer for the YES (Youth Exchange & Study) Alumni in Albania. The organization aims to support students of the YES program in becoming agents for positive change in their local communities. During his masters, he became part of the Alumni Relations Office at Central European University as Alumni Engagement Assistant. After three years of growth and becoming an Alumni Relations Coordinator at CEU, Bruno now helps engage and support the EIT InnoEnergy alumni community towards building a more sustainable future in the role of Alumni Engagement Officer.

Penny Hawley's background is in corporate communications for clients including Kraft Foods, PwC and Investors in People. After being the director general of the Biscuit Cake Chocolate and Confectionery Association and taking a career break to raise her neurodiverse family she took a temporary contract at Durham University.  Six weeks later she was welcoming 150 alumni and their guests for dinner at Durham Castle and her passion for alumni relations was born.  Seven years later she's still waiting for a 'typical day' having built a network of alumni chapters across eight Chinese cities, hosted events in the House of Lords and worked with the executive dean to create a truly diverse International Advisory Board.

Sarita has several years of experience in digital fundraising, donor acquisition, and marketing and communications. Before joining Aalto University, Sarita worked in a UK based international development charity where she built the organisation’s digital acquisition programme, developed and implemented social media strategy and trained colleagues around the world on digital best practice. At Aalto, she enjoys developing new approaches to individual giving and using digital fundraising tools to help solve some of the world’s toughest problems.

Teppo is the director for advancement and corporate engagement at Aalto University in Finland. The integrated advancement office at Aalto includes corporate relations, donor engagement, alumni engagement, career and recruitment services, as well as CRM development and analytics.

Before joining Aalto in 2016, Teppo was an independent consultant in fundraising and international cooperation for five years, supporting Finnish universities in the governmental matching funding campaign of 2015-2017. From 2003 to 2011, he worked for the Nordic Council of Ministers in Lithuania and Denmark in governmental relations and organizing the international support for the European Humanities University, the Belarusian university-in-exile in Lithuania. 

He started his career in higher education management at the University of Helsinki in the 1990s in International Relations. He also has experience in Media and Communications, and he has written 6 travel guidebooks.

Daniel is the Co-Founder of CampusConnect, a student peer community that helps students connect with peers they share commonality with (same programme, accommodation, region, interests etc.) in the weeks and months before they enrol and set foot on campus.

He works closely to support UK and Irish university recruitment, admissions and marketing teams directly in generating, structuring and moderating their digital applicant communities across their international and domestic (UG and PG) cohorts.  Daniel's role also involves analysing data and identifying trends to maximise value delivered in each recruitment cycle.  

Daniel has an MA in Educational Technology with Distinction from The University of Manchester and spent 12 years teaching at universities and colleges in the UK, specialising in the use of innovative technologies. Prior to this, he taught TEFL in Thailand for 2 years after studying English at UcLan.

Tom heads the Operations team within the University of Manchester’s Development Services function.  The Operations team are responsible for information management and compliance; systems, including the alumni and supporter database; reporting; insight and analysis; training and user support; and gift processing. Tom also has responsibility across planning, performance and campaign operations. His career began in alumni relations and regular giving at the University of Salford before a move into Salford's newly created Advancement Services team, which he progressed to lead across all its functions.

Sarah is an experienced and enthusiastic Events Assistant specialising in creating and delivering all types of memorable events online and in-person. She is highly adaptive and creative with excellent communication skills and a real pitch-in attitude. From launching our flagship fundraising campaign Birmingham in Action to summer picnics, Halloween ghost tours, or fostering a sense of intimacy in the barren wastelands of a Zoom webinar, there's nothing her and my team can't do. No event too big, too small or too strange!

Away from work, she is am a freelance TV critic and feature writer. She's a regular guest on The Custard TV podcast. She's delighted to be a Commonwealth Games volunteer for Birmingham 2022 and also help run events for Widowed and Young, a charity close to her heart.
 

An alumna of Central European University, Nurangiz currently holds the position of Alumni Volunteer Programs Coordinator at the CEU Alumni Relations Office. In her first advancement role, Nurangiz successfully designed and coordinated the first-ever alumni volunteer engagement program for CEU. She also manages the CEU Alumni Scholarship program and CEU's global network of 90+ alumni chapters. 

Prior to joining CEU, Nurangiz has worked for humanitarian and international development organizations in various roles, including crisis response, project management, and volunteer management. She grew up in a multicultural environment, and is fluent in three languages.

Ville Krannila is Head of CRM and Analytics at Aalto University in Finland. He has over 20 years of experience in multi-tasking on digital level, CRM projects, CRM training, CRM strategy and system enhancement in mostly public sector and educational field. Currently implementing CRM culture and processes within various functions throughout Aalto University. 

Kirsi LaPointe is a senior advisor at Aalto University’s Career Design Lab where she develops career design programs to help students and alumni create meaningful careers. Her expertise focuses on career change, identity, meaningful work and narrative approaches. Prior to her current position, she has worked as a university lecturer, researcher, consultant and facilitator in career and organizational development in Finland and the U.S. Kirsi is also a published author and a co-founder of a training and development company. She is an alumna of Aalto University’s School of Business with a Master's and Doctoral degree in Organization & Management.

Ed has over 17 years’ experience in marketing and communications, with 12 years in leadership and consulting roles. He led the marketing and recruitment teams at the University of Hertfordshire for 6 years and has provided consulting services to over 90 organisations across the UK and Europe to develop their portfolio, communications and brand experience strategies.

Annika Linna (MSSc) is a communications professional inspired by sustainable goals and co-creation. Annika has worked most of her career in communications business, both as a consultant and specialist in corporations. Prior to heading communications and marketing for Aalto University’s advancement and corporate engagement, she was responsible for the university’s science and research communications.

Peter is Senior Development Officer (Trusts & Foundations) at the University of Bradford. He is responsible for securing major gifts from charitable trusts towards exciting and innovative projects around the University with a particular focus on advanced healthcare, arts on campus, and student support. He has worked on successful five and six-figure proposals for projects as diverse as capital development, marine archaeology and scholarships for disadvantaged individuals. 

Peter started his career in alumni and development at Durham University and, prior to joining Bradford in June 2021, he spent 6 years at Bournemouth University in alumni relations, trust fundraising and stewardship roles. He created and ran training courses for student interns as part of Bournemouth University's Fusion Fundraising Academy. Peter also holds an MA in Modern History from Durham University.

Eleanor Macdonald, Engagement and Conversion Officer at the University of Aberdeen. Eleanor manages the team triaging and handling incoming enquiries, and has responsibility for the university’s Unibuddy account, supporting student and staff ambassadors and driving uptake of live events. A current focus is how these digital events can be best used to supplement to return of in-person events.

Roisha is Alumni Volunteer Officer at the University of Sheffield where she has worked for just over 2 years. A  dynamic Project Manager, specialised in coordinating volunteer programmes,  Roisha is highly skilled at engaging a wide range of audiences in innovative ways, both virtually and face to face. Roisha has gained substantial expertise in delivering large scale virtual networking events during the pandemic. With previous experience in the Charity, Community and Voluntary Sector Roisha  is passionate about social justice and improving peoples access to opportunities, including Higher Education. Roisha is skilled at developing and targeting alumni volunteer activities to support students from disadvantaged backgrounds.

Nik is Business Partner and Director at More Partnership and works with organisations around the world to advance their ambitions through alumni and corporate engagement, and wider fundraising programmes. This has recently included universities (e.g., Trinity College Dublin, University of Oxford and University of Pretoria), charities (e.g. the Nelson Mandela Children's Fund and the New Zealand Link Foundation) and large employers (e.g. Morgan Stanley, Linklaters and the BBC). He has also worked with a range of scientific institutes, including IRB and CRG in Barcelona, and the Wellcome Trust; and has been an advisor to the European Molecular Biology Laboratory since 2015.     

Nik has a keen interest in social equality, and founded the Bridge Group, based at King’s College London - the charity regularly advises government and a wide range of international organisations. He is also Vice-Chair of the UNITE Foundation (disbursing over £9m to support care leavers to enter higher education), a Research Associate and Fellow at the University of York, and a non-executive on the KPMG Leadership Board. Nik was awarded the CASE Crystal Apple award for teaching excellence in 2020. His other jobs include juggling two small people and stoically following Ipswich Town FC.

A specialist in student-centred, technology-enhanced learning solutions with a unique blend of technical and pedagogical experience. Passionate about the personal and professional development of people from diverse backgrounds, particularly those touched by disability, and making knowledge accessible to all. Utilises excellent interpersonal skills to develop positive relationships and is confident in both written and oral presentations to academic, public, and international audiences.

With a Master's in Creative Events Management and 20 years of event experience, I have a proven track record designing and delivering unique event experiences. Currently, I lead the global events programme for the University of Cambridge' Dear World, Yours Cambridge', £2billion fundraising campaign. Operating in the high-value event space, I plan, develop and execute event experiences that cultivate and steward philanthropic gifts of £1million to £100million.

Catherine Mulgrew, Global Philanthropy Manager at University of Glasgow,  has 20 years experience working in educational fundraising in both the United States and United Kingdom with expertise in major and principal level gifts.

Frank is a fundraiser at heart who found his way into running a small business. Frank got his start as a student telethon fundraiser and joined Gratavid after serving as Senior Donor Advisor at The Greater Twin Cities United Way. He has 14 years of fundraising, sales, and marketing experience across the higher education and social service sectors.

As Senior Development Manager for the Faculty of Sciences at Durham University, Grace manages major gifts from individuals, corporates and trust or foundation to the sciences at Durham. These range from PhD studentships in Computer Science, to astronomy heritage site capital projects and research funding in biosciences. She also lead on fundraising for the Durham Venture Lab team who lead on enterprise activities at the University. 

Grace started out in fundraising as a phone campaign caller while earning her undergraduate degree at St Andrews, calling North American alumni and parents/family. She worked an annual giving internship at St Andrews, participated in the CASE graduate trainee programme through the University of Aberdeen, worked in community & events fundraising for medical research at Aberdeen and in the charity sector, and college fundraising at Hatfield College and Durham University.
 

Ruth O'Hanlon is a philanthropy professional with over 20 years of experience in the education and international charity sectors. 

O'Hanlon discovered the joys and sorrows of fundraising through planned giving at The University of Queensland, Australia, where she headed the programme for eight years, raising over AU$67.72 million and adding over AU$50 million into the legacy pipeline.

Now in the U.K., O'Hanlon has led advancement at SOAS University of London and served as the Director of Development at Sevenoaks School in Kent. She is currently helping a new London-based think tank lay the groundwork for international major gift fundraising.

In much earlier days, O'Hanlon spent five years living in China and Central Asia, and is a lifelong student of Mandarin Chinese, Uighur, and Russian languages.

Higher education professional with over 13 years of experience connecting students and alumni with their alma mater. I've built and engaged Rensselaer alumni on a wide range of social media platforms and I've headed up the strategy and implementation of social media at Ithaca College. I'm currently managing digital engagement for Cornell University alumni.

Leila is the Director of Alumni Relations at EPFL (Ecole Polytechnique Fédérale de Lausanne) in Switzerland, coming back to her Alma Mater in 2017 to manage a thriving global community of over 40’000 engineers and architects.

After graduating in chemical engineering from EPFL in 1994, she started her career in marketing with L’Oréal, successfully launching the L’Oréal Make up brand then taking on the Marketing Director role for Lancôme in Switzerland.

After her MBA at INSEAD in 2001, she joined Firmenich, a leading flavor & fragrance company. There, she took on different regional and global roles in innovation and business development, leading cross-functional teams, global categories and innovation portfolios in food and natural ingredients.

During her MBA at INSEAD, she realized the importance and the power of networks and engaged as a volunteer in the Swiss Alumni Association where she became Regional President. This experience inspired her to transition to the Higher Education sector to bring impact and contribute to making Alumni Relations and Advancement a priority within her Alma Mater.

CASE has been an incredible source of support and encounters in this chapter of her life and the reason to engage as a volunteer. She is now the Chair of the Continental Europe District on a mission to support CASE grow its impact in this high-growth region.

Alice Perry is Head of Alumni and Regular Giving at London School of Hygiene & Tropical Medicine (LSHTM). Alice has almost 20 years of experience in alumni relations, fundraising, marketing, and international student recruitment. Alice is responsible for alumni engagement, events, communications, and volunteering, including LSHTM's mentoring programme and network of international chapters. Alice also leads LSHTM's regular giving programme, developing and implementing the strategy for appeals, community fundraising, leadership and legacy giving. She is a British Council's Alumni Advisory Board member, advising the UK government on alumni relations strategy. She has worked with the Mayor of London and the UK Government to internationally promote higher education in London. Alice has won three CASE Circle of Excellence awards (Grand Gold, Gold and Silver) for LSHTM's innovative engagement programmes.

Francine is the Alumni Engagement Manager for King’s College London Alumni Office. Since joining the team in 2019, Francine has built and developed the King’s Experts Series, the flagship events programme from King's panel of academics, alumni and industry experts tackling global issues. Francine currently leads the engagement strategy for both King’s recent graduates and students and has developed innovative campaigns to engage with this audience. She is a member of her department’s Race Equality Working Group, addressing issues related to racial inequality and promoting better outcomes and understanding about race within the department.

Beth heads up the Events and Ceremonies Team at Queen Mary University of London. Beth's team create innovative experiences that foster positive relationships, encourage collaboration, increase the quality and quantity of the applicant pool and enhance the reputation of Queen Mary to all of its stakeholders. Beth joined Queen Mary in 2015, coming from the experiential marketing sector where she worked with brands to create immersive and experiential events.

Kyriaki Protopapa started her career in Higher Education in 2015, rotating in roles with an international element and focusing on relationship management, stakeholder outreach, programme delivery and cross-cultural communications. For three consecutive years and while still a student, Kyri acted as Chief of Counsellors at London International Youth Science Forum, annually hosting 350 students from more than 70 countries at Imperial College London under the auspices of the Prime Minister. Upon graduation, Kyri undertook an internship at The University of Manchester Medical School and subsequently worked for the Division of Development and Alumni Relations as the Global Volunteers and Networks Officer, being the first point of contact for more than 200 international alumni associations and regional contacts. Following that, she joined the Careers Service as the International Employability Executive, leading on international employer engagement and account managing more than 50 top international recruiters and organisations. Currently she works for the University of Nottingham Campaigns and Alumni Relations Office in the role of Volunteering and Advocacy Manager (International) where she focuses on harnessing the time, expertise and influence of international alumni to maximise volunteering contributions and raise the profile and global reputation of the institution.

In her current role as Associate Director Outreach, Recruitment and Admissions, University of Bradford, Claire has both strategic and operational responsibility for the University’s fully centralised enquiries and admissions functions, international student support and UKVI compliance, outreach and student recruitment in the UK, Europe, and UK International markets. 

Claire has 18 years’ experience of working in higher and further education marketing, recruitment, and admissions, previously working as Head of UK Recruitment and Admissions and as Marketing and Recruitment Manager for the Faculty of Health Studies at Bradford, and in marketing positions at the University of Leeds and Leeds City College. 

Claire is passionate about supporting students to achieve the best possible educational outcomes and since 2015 has been a Community Governor for Gorse Academies Trust Post 16 Governing Body, recently assuming lead responsibility for Pupil Premium students.

Claire is a member of the UCAS Provider Advisory Group and UCAS Council, and former Chair of the UCAS Undergraduate Advisory Group.  Claire is also a member of the Go Higher West Yorkshire Board and Chair of the GHWY Access and Participation Subgroup. Claire also chairs the Chartered Institute of Marketing Yorkshire Board and is a Chartered Marketer and Fellow of the Chartered Institute of Marketing. A graduate of the University of Bradford in French and Spanish, Claire also has postgraduate qualifications in marketing and management.

Peter Qi may answer 100+ questions from students on a daily basis as he creates and runs the Chinese social media network for the University of Aberdeen. Peter has 9 years of experiences using social media for students recruitment and marketing as the Regional Manager for North and East Asia at the University. He has his own understanding of how varied platforms play different roles and support each other to shape future student intakes.

More than 20 years in Advancement with Independent Private schools and nonprofits in South Africa and Southern Africa. exCEO of South Africa Insititute for Advancement in South Africa and current Founder of AfricaX Academy and Foundation in South Africa and Botswana.

Liz Reilly is Director of Philanthropy and Donor Relations at the University of Edinburgh; she joined the team in January 2015. Liz moved from Seattle, where she was Director of Development for Planned Parenthood of the Great Northwest, a health care provider (with strong advocacy and educational programmes) serving patients in 30 clinics across three states. While there, Liz received the national Planned Parenthood Fundraiser of the Year Award. Liz has also been a campaign director, a fundraising consultant, and a Peace Corps Volunteer teaching at a secondary school in Malawi.

Liz's own giving tends to focus on expanding access to education; this has also been a theme in some of her volunteering, including her current roles as Philanthropic Advisor to the Cowrie Scholarship Foundation and as board member on UNICEF UK's Scotland Advisory Board. Liz is also the Chair of the CASE Europe Spring Institute in Educational Fundraising.

With 30 years of experience in international education, Sandra is an expert, trainer and author on international student-alumni engagement.

She co-authored “Engaging International Alumni as Strategic Partner” (NAFSA, 2021) and founded the NL alumni network-Netherlands. She chairs the EAIE´s Alumni Relations Expert Community. She also hosts Brite Ideas, a podcast for advancement professionals and co-edited “The Alumni Connection: Insights and Strategies from Experts” both sponsored by Hivebrite. Sandra is currently completing a PhD on the role of student-alumni engagement in fostering the Sustainable Development Goals. She´s a life-time alumni member of UC Davis Alumni Association and an alum of UC Irvine and California State University, Fullerton in USA.

Emily Robin leads the Reunion and Leadership Giving team and oversees Advancement Operations and Development Coordination at INSEAD, The Business School for the World.

She began her career at her alma maters, the University of Pennsylvania and the Wharton School, later oversaw the Major Gifts program at Bryn Mawr College, and, before coming to INSEAD, built an integrated advancement department at the American School of Paris.

Emily is an active volunteer, with current and past roles on the CASE Circle of Excellence Awards and CASE Europe Annual Conference committees, the comité de pilotage of the Association Française des Fundraisers Conférence de Fundraising pour l’Enseignement supérieur et la Recherche, the Board of Directors of the Ecole Française Internationale de Philadelphie, and the Conseil d’Administration of the Sections Internationales de Sèvres Paris Ouest.

Emily is a Phi Beta Kappa graduate of Huntsman Program in International Studies and Business of the Wharton School and the University of Pennsylvania, and holds a Master of Arts in Linguistics with Distinction from University College, London.

Lizzie is Head of Volunteering at The University of Sheffield where she has worked in various roles since 2013. Lizzie is an enthusiastic, people orientated team leader and project manager, expert in volunteer engagement and skills development, with a broad range of experience in both the community and higher education sectors. A strong communicator, keen collaborator and strategic thinker, Lizzie enjoys working with others to deliver meaningful projects that make a real difference.

Fran trained as a private client lawyer and has worked in fundraising and alumni engagement for more than 20 years, holding senior positions at the University of Edinburgh and the National Galleries of Scotland before serving 9 years as Director of Development and Alumni at the University of Strathclyde. 

Prior to her appointment as Director of Development and Alumni Services at the University of Glasgow, Fran was responsible for their international donors as Vice President International Development.

Gemma joined Staffordshire University in June 2021 as Director of International Recruitment and Development. Prior to this she worked at Liverpool John Moores University, Edge Hill University and the University of Aberdeen in a career spanning 18 years, holding a variety of international and domestic marketing / admissions / external relations roles. Gemma is a Chartered Marketer and a member of the Chartered Institute of Marketing.
Twitter: @gemma_smith21

Victoria is a philanthropy specialist with experience working with social inequality and homelessness to healthcare, international human rights, and education. She was previously a communications lead and bid specialist in the private sector.

She has focused on the importance of relationship management and effective communications as the heart of developing any income generation strategy or partnership. Her strengths lie in private fundraising, communications, and programme development expertise, but she also has an interest in change management, social impact, governance, and income diversification strategies.

Victoria is a Trustee of Baron Davenport’s Charity, which gives around £1 million in grants each year across the West Midlands. She has also held a number of other governance roles in the past.

Zemzem is the Volunteer officer at the Office of Development and Alumni Relations at the University of Southampton. She is the operational lead of the Graduate Ambassador Scheme and has been involved since its set-up, which she interned.

She has a background in the Volunteering, Education and Charity sectors, having previously been the lead for the largest Southampton-based Students Hubs project whilst studying a degree in Chemistry, and was runner up in an international team competition for a design and engineering summer school.

Rebecca Stobbs, is an Alumni Engagement professional with over three years experience of working in the Advancement industry. With experience of working in both Central and School Advancement teams, Rebecca is aware of the different nuisances that come with working in the different services and areas of collaboration that ultimately support the alumni and student community. 

Rebecca's roles have focussed on creating opportunities which add value for the alumni network, with a particular focus on international networks, alumni societies and most recently School activity. Alongside this, Rebecca has experience of creating and implementing strategy which supports the University achieve it's goes and supports graduate employability, student experience and the university's reputation. 

Prior to working in the Higher Education sector, Rebecca worked in the third sector across various fundraising roles, including Corporate Partnerships, Evens and Fundraising. This ensures that she has a detailed understanding of the importance of stakeholder stewardship, a key skill in the world of Advancement, as well as being able to build solid networks locally, nationally and internationally.

Lea Sublett is an international leader in alumni engagement, with a 25-year career in higher education. In March 2023, she was appointed as inaugural Associate Director of Alumni Relations at the Mohamed bin Zayed University of Artificial Intelligence in Abu Dhabi, the United Arab Emirates.

Prior to her current position, Lea served as the Manager of Alumni Affairs at the King Abdullah University of Science and Technology in Saudi Arabia for seven years. During her tenure, she developed a best-practice office of Alumni Affairs and successfully implemented a global alumni engagement strategy and University-wide programs and events. Lea's career also includes roles as the Director of Alumni Relations at The Australian National University and Director of Alumni and Community Relations at The University of Queensland. 

Lea has actively served the Council for Advancement and Support of Education (CASE) as a volunteer for over 10 years. She serves on the CASE Alumni Relations Commission and was named a CASE Laureate in 2019.

Rob has worked in university advancement for almost 15 years, starting his career as Development Services Assistant at The University of Salford in 2007. He crossed the River Irwell to The University of Manchester in 2011 to manage their Regular Giving Programme, doubling donor numbers and income over the next five years, before becoming Head of Development. In this role, Rob has responsibility for Regular Giving, Donor Relations, Legacy Fundraising and Supporter Journeys. Outside of work, Rob sings in a covers band and takes comfort in the fact that there are always at least three worse teams in the Championship than Preston North End.

Declan is the Co-Founder of CampusConnect, a student peer community that helps students connect with peers they share commonality with (same programme, accommodation, region, interests etc.) in the weeks and months before they enrol and set foot on campus.

Declan is focussed on maximising value for universities and individual student members across all the communities developed for institutional partners in Ireland and the UK. This involves developing new approaches to community engagement, engaging and activating wider stakeholders and members of the university community to participate, and linking community data back to institutional KPI's and business objectives.  

Declan is a masters qualified language education graduate with 15 years’ experience working in international student recruitment in third level education universities in the UK and Australia. He is also a graduate of the Enterprise Ireland New Frontiers Business programme.

Grace is Alumni Volunteer Officer at the University of Sheffield and has been in the role since January 2020. As a relative newcomer to Higher Education and Alumni Relations, Grace was thrown in at the deep end when the pandemic arrived and with the move online, used her creative skills to help innovate an established programme into something Covid-friendly. Grace has a background in people engagement, having worked in cultural and heritage sites for many years and even as a Primary School teacher. She is always ready to take on an organisational challenge, loves project management and enthusing diverse audiences, having worked on numerous projects in local communities. Grace is passionate about inclusion and accessibility and empowering participants through co-production of projects.

Pro Vice-Chancellor, Graeme Thompson, was Founding Chair (2016-20) of Sunderland Culture, an organisation set up by the University of Sunderland, Sunderland City Council and the Sunderland MAC Trust to programme and develop the city’s arts venues, including the University-owned National Glass Centre and Northern Gallery for Contemporary Art.

He is also Chair of The Cultural Spring, a successful community arts project for Sunderland and South Tyneside launched in 2014 as part of Arts Council England’s Creative People and Places programme.
Graeme joined the University in 2009 after a career with the BBC and ITV. A trustee of the Customs House in South Shields and the North East and Yorkshire Film and Television Archive, Graeme is also a member of council for the Creative Industries Federation and for Arts Council North.He is also a board member for the North East Culture Partnership and Sunderland Business Improvement District (BID)

After two decades of freelance marketing and work in the media industry, Michelle Turner transitioned to the independent school world.  This new field gave her an opportunity to combine her knowledge of relationship marketing with her lifelong love of education, while refining marketing strategies, maximizing retention, aiding admissions, and supporting advancement efforts. She currently resides at a boarding school in the Swiss Alps.

Annet van der Helm is a highly experienced professional with a background in consultancy, trained in setting up marketing and communication strategies in complex network organisations, positioning science and education and crisis communication.

She is currently working on business development executive education (strategy- positioning- portfolio management), crisis communications and advises on the development of a new campus. She leads three teams, development, marketing and communication.

Bruno has over 30 years of experience in development work, university advancement and international collaboration across multiple countries in Africa, Asia-Pacific, the Gulf States, Europe, Latin and North America, and UK. He has led university advancement in South Africa (UKZN) and the UK (Durham University); been senior vice president, UK & Europe, GGA; associate consultant, Brakeley UK, Germany and Nordic; director of engagement, Afrobarometer (communications and resource mobilization); and currently strategic advisor, development and engagement, CIMMYT.

As volunteer, he has served on and been chair of Africa Centre for Childhood; HIV/Aids Networking Centre; Marketing, Advancement and Communication in Education (Southern Africa); Institute for Partnerships between Education and Business; North American Foundation Board, Durham University; commissioner on CASE Global Commission on Philanthropy; International Education-Business Partnership Network; CASE Africa; Practical Philanthropy across Europe (partnership with King Baudouin Foundation-US); University World News (Africa); Aalto University Fundraising Advisory Board; and teaching fellow at the University of Bologna’s Master’s in International Studies in Philanthropy and Social Innovation.

Two Master’s degrees, in English Literature and Commerce respectively, HDE, TEFL, and two certificates in Managing Partnerships and Strategic Alliances from INSEAD and in Storytelling for Change from +Acumen, New York.

Originally aspiring to become an academic, halfway through his master’s thesis Maarten found the lonely work of research was not for him. The University of Amsterdam offered the opportunity to make a different contribution, as a fundraiser. He remains genuinely convinced of the power of education and cultural institutions to change the face of society and the lives of the individuals that shape its future. It has given him a deep-rooted inspiration to accompany institutions and charities in their mission to increase their impact by building meaningful, sustainable partnerships with supporters who share their aspirations.

Delia has more than 20 years' leadership experience in higher education including advancement, strategic alumni relations, (internationa0)l marketing & communications, teaching and student recruitment at various universities in The Netherlands.

Delia was the Director of the University Fund at Wageningen University & Research for the previous ten years, where she successfully led the ‘Food for Thought, Thought for Food’ campaign; the first major fundraising campaign for any Dutch university.

As of April 2021, Delia is the Executive Director Advancement of the new department University Relations & Fundraising (DURF) at the VU Amsterdam.

Connecting people and organizations to universities is becoming ever more important. The connecting theme throughout Delia’s career has been to focus on the perspective of others in order to forge connections and to contribute to a better world together, based on the input of researchers, students and external stakeholders.

Delia has a Bachelor degree in International Hospitality Management and studied a Master programme in Management & Policy sciences at Radboud University Nijmegen.

Matthew was recently the Deputy Vice-Chancellor and Professor of Law and Society at the University of Hertfordshire and has extensive experience of higher education and leadership. After completing his Undergraduate and Master’s studies at the University of Cambridge, he took his DPhil at Oxford, where he was also a Research Officer and a Stipendiary Lecturer in Law at New College. From there he moved to Birkbeck, University of London, where he was one of the founding members of the Law School. 

Subsequently he was called to the Bar of England and Wales before taking on the role of Deputy Director of the Law Programme at the Open University. After a period at Keele University he returned to Birkbeck as Professor of Law and Policy and Pro-Vice-Master (Academic and Community Partnerships). In 2015 he moved to the University of Portsmouth, where he was Executive Dean of the Faculty of Humanities and Social Sciences.

Rhia Weston has more than five years experience in the higher education sector having worked as a web editor and web manager at the University of Portsmouth in the south of England, before moving to the Office for National Statistics in April 2022 to head up its content design team. 

At Portsmouth, Rhia led a team of content producers, designers, UX professionals, and SEO specialists. She previously managed national advocacy campaigns and communications for nonprofits. 

Rhia is passionate about tackling climate change, ethical communications, putting user needs first and coaching happy teams. 

She spends much of her spare time running, gardening, riding her bike, and doing aerial silks.

Dr Hilary Young is a digital and social media strategist. She leads 448 Academy as Head of Knowledge and Learning. Hilary  has 10 years experience of working in cultural heritage and academia bringing experimental social media and digital projects to life. As the first Digital Curator at the Museum of London she wrote and implemented an innovative digital collections strategy that included collecting and analysing Tweets about the London 2012 Olympic Games. Prior to joining 448 Studio she was Research Associate on the EU H2020 EMOTIVE: Emotional Digital Storytelling for Cultural Heritage at the University of Glasgow. At 448 Studio Hilary is responsible for developing the social media training curriculum for the Higher Education community.