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CASE Europe Annual Conference 2024
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8:00 AM - 8:45 AM GMT
Steward meets ship: how to sync up - and not sink - your stewardship journeys
If a donor who gives £500 to your organization had a casual chat to someone giving £500,000, would they both walk away from the conversation feeling equally valued and appreciated?
How can teams responsible for stewardship across Regular, Major, and Principal Giving work collaboratively to provide a seamless stewardship journey?
Anna Diehm and Analiese Jackson will provide practical examples of how to sync up bespoke stewardship journeys to create broader engagement and retention across all levels. They’ll share practical tips for repurposing existing stewardship content to make it relevant for an entirely new group of prospective or existing donors.
Speakers: Anna Diehm, Head of Annual Giving, London Business School, Analiese Jackson, Director of External Affairs, Autistica
8:00 AM - 8:45 AM GMT
Is your giving day reaching its full potential?
What if a few small changes to your giving day strategy could help you engage more alumni, increase volunteers, attract more donors AND build better relationships with your major donors?
Join this session to understand the easy wins that could propel your engagement and giving to new levels because let’s face it, giving days take a lot of work so you want to spend your energy where it’ll have the most impact.
This session is for those who want to take their giving day to the next level or set themselves up for success from year one.
Speakers: Hayley Bryce, Founder, The Giving Day Gurus
8:00 AM - 8:45 AM GMT
Connecting Raiser’s Edge NXT with Power BI: Successes, Challenges & Lessons Learned
Explore the intricacies of outsourcing Power BI report development for alumni and fundraising data in this session. Immerse yourself in practical examples, triumphs, and insights gained from challenges. This presentation will equip attendees with actionable strategies and helps navigate potential pitfalls. Despite the vast data at Swansea University's disposal, its full potential remains largely untapped. This presentation focuses on our journey to unlock insights into alumni and donor populations through data-driven initiatives. Constrained by resources, we opted to outsource. The result? A robust suite of reports enabling us to track KPIs, accompanied by lessons learned.
Speakers: Bill Saunders, Development Services Manager, Swansea University
8:00 AM - 8:45 AM GMT
Bringing your authentic self in your journey to advancement leadership
Over 20 years ago Ben and Tracy started their education advancement careers at the same time at the University of Warwick. Now, both considered leaders in education advancement, their careers have taken very different paths, but their values are aligned:
- To be true to one’s authentic self
- An unwavering commitment to diversity, equity and inclusion
- To do the hard work of reflection and reinvention in leadership.
Join us as we share stories, successes, frustrations and advice from more than two decades on a journey from entry level roles to advancement leadership.
Speakers: Tracy Playle, CEO and Chief Content Strategist, Pickle Jar Communications Ltd, Ben Plummer-Powell, Chief Philanthropy & Global Engagement Officer, London School of Economics
8:00 AM - 8:45 AM GMT
Protecting Our Institutions: Due Diligence and Risk Management Trends and Insights
In a sector based on trust and altruism, public confidence that institutions are honestly and effectively managed is fundamental. When reputations that took decades to build can be destroyed in 280 characters, the importance of thorough scrutiny and risk management in accepting donations has never been more crucial.
Nonprofits must be ready to address reputation and legal compliance challenges.
BWF, PyroSolutions, and Xapien will present our findings from our 2024 global due diligence survey. We will review key trends, explore the nuance of a robust due diligence program, and provide insight into effective policies, crisis communications, and training.
Speakers: Jess Denny, Head of Communications and Marketing, Digital Insight Technologies Ltd. - Xapien, Jason Briggs, Consultant and Co-Founder, BWF/Pyrotalks CIC
8:00 AM - 8:45 AM GMT
Crisis Communication and Diversity on Steroids
Learn how to navigate crises and make it a teachable moment in diversity management for those involved.
Speakers: Lacea Loader, Senior Director: Communication and Marketing, Faculty, Nitha Ramnath, Deputy Director: Corporate Relations, University of the Free State
9:00 AM - 10:00 AM GMT
The Next 50: What the Future Holds for the Advancement Profession
2024 marks the 50th Anniversary of CASE as an association, which came about from the joining of the American Alumni Council and the American College Public Relations Association. CASE is now the global professional association for those who work in those disciplines, as well as in fundraising and advancement services – and many other specialities. To mark this anniversary, CASE senior leadership will engage a panel of volunteers about the future of advancement. At the end of the year, this conversation will inform a collection of insights about our profession and all its disciplines – the ones we know now, and the ones that might emerge!