Planning Committee
Meet the Co-Chairs
Antonia Yeung
Antonia Yeung is an engagement professional certified in environmental, social and governance planning, behavioural analysis, NLP, career coaching, and mediation, and a trainer for programmes in personal growth and team collaboration.
With over 20 years of experience in higher education and non-profit sector, Antonia is passionate about driving student growth, institutional advancement, and stakeholder engagement. She was Director of Alumni Relations at The Chinese University of Hong Kong and City University of Hong Kong. Her current role promotes user experience through campus development and service design, with a specific focus on environmental and operational sustainability.
Antonia is a CASE Laureate and has served CASE in various roles including Chair of the inaugural APAC Alumni Relations Institute (2011), Commissioner for Alumni Relations (2011-14), Co-Chair of the alumni relations track at CASE Asia-Pacific Advancement Conference (2018) and Co-Chair of the CASE Asia-Pacific Advancement Conference 2023. She is currently a member of the CASE Council for Asia-Pacific.
Ken Gideon
Ken Gideon is the Director (Alumni) at the University of Southern Queensland. He has been working in higher education for more than 30 years, both in the USA and Australia. He is the Co-Founder and Co-Chair of AUAPG (Australian Universities Alumni Professionals Group). He has co-chaired both the APAC Alumni Relations and Road Map to Advancement tracks on multiple occasions and is a CASE Fellow. He has given more than 20 presentations about Alumni Relations across the sector at many national and international conferences. Previously, he was also the Alumni Manager at the Queensland University of Technology and he was the founding Alumni Manager at the University of Queensland School of Medicine. He has been a CASE volunteer for more than a decade and is thrilled to be Co-Chair of the 2024 CASE APAC Conference.
Planning Committee
Main Conference
Brittany Haney
Brittany Haney is the Communications and Marketing Coordinator for Jakarta Intercultural School (JIS) in Indonesia. Alongside a team of dynamic professionals, Haney manages the school's internal and external communications, digital and traditional marketing, social media, branding, and more. She has lived in Asia for over 12 years, and her work in advancement began in 2017 when she served as the Alumni Relations Coordinator at Shanghai American School and spear-headed initiatives that strengthened the school’s alumni program. She later served as the Head of Admissions, Marketing and Communications at an international school in Cambodia before moving to Indonesia. Haney's passion is "connecting people to opportunities that allow them to thrive", which she believes is the heart of advancement services. Haney received a bachelor’s degree in Journalism and Mass Communication from North Carolina Agricultural and Technical State University, and a master’s degree in International Relations (China Studies) from Shanghai International Studies University.
Eugene Lee
Since 2011, Eugene joined the Nanyang Technological University as a fundraiser. He set up the Business & Community Partners (BCP) Programme, targeting primarily Small and Medium Enterprises, as well as clans, associations and religious organisations. Through the 11 years there, the annual-giving programme brought over 900 donors to the university. Serving as a feeder programme, he cultivates the donors and converts them into major gift donors, getting a constant supply of major gift donors yearly.
Came 2023, Eugene joined the Singapore University of Social Sciences as Assistant Director of the Advancement Office. At SUSS, Eugene raises funds for the School of Law and the School of Business. Understanding the needs of his students, he also focuses on raising funds for study grants, believing that a good university education is the way to bail families out of the poverty cycle.
Merrell Milano
Merrell Milano is an accomplished executive with experience in advancing fundraising and engagement programs. Currently serving as Deputy Vice-President, Advancement Services at the University of Queensland, she oversees a portfolio of information management, insights and operations teams. Her expertise spans business analysis, process development, change management and project management all to align technology and operations with the unique needs and best practices of non-profit institutions. Prior to joining UQ, Merrell spent a decade as an Associate Vice President at BWF, an international fundraising consultancy, with a specialisation in fundraising operations and systems, helping clients design and implement data-driven operations and effective technology to achieve fundraising and engagement success. Merrell has spoken and volunteered for CASE for many years, including serving as a Faculty Member of the CASE Institute in Advancement Services. Merrell is a graduate of New York University.
Lucy Moore
Lucy is the Senior Development Manager (Donor Engagement) at QUT leading the team responsible for growing the pipeline of donors.
Lucy is a seasoned fundraising professional with eighteen years experience working in university advancement in Australia at QUT, The University of Queensland and University of Melbourne.
In her current role, Lucy works strategically to build QUT’s pipeline of donors through major gifts, appeals, stewardship, bequests and prospect research. She has significant management experience in Donor Relations, Annual Giving, Staff and Student Giving programs and has worked on major fundraising campaigns at two Go8 universities.
Lucy’s work has been recognised with three CASE Circle of Excellence Silver Awards in 2014, 2015 and 2017 in the ‘Short Fundraising Video’ category. In 2020, QUT’s Emergency Student Fund Appeal that Lucy led from concept to launch in just five days (in her first week in the job!) was awarded the Universities Australia Marketing Communications and Development (UAMCD) Award for best real-time response communications.
Florence Neo
Florence Neo is Director of Alumni Relations at the Singapore Management University, Singapore’s only city campus university known for its entrepreneurial and innovative characteristics; and leads a team of energetic engagement professionals. With over two decades of experience in strategic planning and organisational leadership across industries that include education (IHL), startups, business tourism, and hospitality (MICE), she has been an advocate for building social, business and entrepreneurial networks and ecosystems. During her eight-year career at the National University of Singapore as Director of Alumni Communications and Engagement, Florence had oversight of its 330,000-strong alumni community and initiated a spectrum of engagement programmes both locally and overseas.
Prior to joining the education sector, Florence was an entrepreneur and the former CEO of ACE.SG, Singapore’s key trade association for startups and entrepreneurship which contributed towards Singapore’s ten-notch rise in startup ecosystem ranking. Her wide networks and passion for empowering communities through effective collaboration and the adoption of data-driven strategies has fostered stronger, wider, and more engaged communities.
Florence is a CASE volunteer and former judge of CASE Circle of Excellence Awards. She currently serves as the Co-Chair of SMU’s Silver Jubilee Taskforce and ACE.SG’s startup mentor.
Peter Papagiannis
Peter Papagiannis is the Alumni Relations Manager at the University of Auckland in New Zealand. He has previously worked in Canada and Germany, which has shaped his perspective on global communities and what is possible when we bring together stakeholders from different countries and cultures. He focuses on empowering alumni to play important roles in elevating departments and initiatives, across institutes – from student clubs to world-class research.
Peter credits CASE with his inspiration to pursue a career in higher education and is grateful for the network and resources provided by the organisation. Since 2015, he has been an advocate and volunteer for CASE, organising conferences and speaking at events with CASE Europe and CASE APAC. He recently joined the steering committee for the Australian Universities Alumni Professional Group (AUAPG).
Diana Timming
Diana Timming is Senior Prospect Intelligence Analyst at the University of Western Australia. After graduating with degrees in Economics and Sociology, Diana ventured into roles as an academic researcher and later a pastry chef before entering the wonderful world of Advancement. Over the past 12 years she has developed extensive expertise in prospect research and portfolio management. A technology enthusiast, Diana is deeply passionate about empowering colleagues through enhanced information management. She is also experienced in driving organisational efficiency through process optimisation and crafting innovative solutions to adapt to the fast-changing business needs.
Diana was a presenter at the CASE 2022 Asia-Pacific Institute in Education Fundraising. She also served as a mentor at the Roadmap to Advancement Program at the CASE Asia-Pacific Advancement Conference in 2023.
School Track
Kyle Aldous
Kyle Aldous leads the communication and parent engagement work at Singapore American School where his team has won several CASE awards in recent years. Over the last nine years, Kyle and his team have navigated significant R&D work, a new campus redesign and construction project, website redesigns, major ad campaigns, a head of school change, Covid-19 crisis communications, and more, all while having a laugh and enjoying the process.
Daniel Martin
Daniel Martin is the Director of Foundation at St Aloysius’ College, a Catholic boys independent school based in Milsons Point, New South Wales in Australia. He serves on the college’s leadership team, and as Executive Officer for the St Aloysius’ College Foundation.
Daniel has over 20 years of experience working for leading health-related charities, universities, and schools, and previously held senior leadership positions at UNSW Sydney (medicine and science faculties) and The University of Sydney (medicine and nursing facilities) , where he contributed over six years towards the $1 billion INSPIRED philanthropic campaign. Daniel volunteers for a range of non-profit committees and associations.
Jane Narich
Newly relocated to Hong Kong, Jane is currently leading Advancement for the Chinese International School, (CIS), as it envisages the future of the school in the current context as it approaches its 50th anniversary in 2033.
Previously based in California, Jane was Senior Vice President for Graham Pelton Consulting, a leading global philanthropic consulting company, heading up the business development and consulting team on the West Coast.
Jane equally provided strategic counsel to international schools in Paris and Barcelona, where she was Director of Development. Prior to that, Jane had experience working across different sectors, leading charitable organisations in Paraguay and Nicaragua as well as working with the Symphony Orchestra in Chicago.
Fluent in Spanish and French, Jane has given talks on fundraising in various institutions in the U.S., France, Spain, and Latin America. She has served on the ECIS Development committee as well as the CASE Planning Committee and has spoken at numerous conferences in the U.S. and around Europe. Jane serves on multiple boards including the board of the Association of Fundraising Professionals based in San Francisco.
Jane holds an MBA from the University of Wales.
Pre-Conference: Road Map to Advancement
Khalijah Masud
Khalijah has been in the fundraising sector for the last 18 years. Her foray into fundraising was accidental, but she has not looked back since, enjoying the immense satisfaction she got from fundraising. Her social mission and passion are to encourage and inspire giving.
Khalijah holds a Bachelor of Science (BSc) from NUS, Graduate Diploma in Marketing Communications (GDMC) from the Marketing Institute of Singapore, Post Graduate Diploma in Education (PGDE) from the National Institute of Education (NIE), a Master of Business Administration (MBA) from NUS and a Master in Arts (Philanthropic Studies) from the University of Kent (Canterbury, England). She also holds the Certified Fundraising Executive (CFRE) credential, one of the few in Singapore. CFRE credential is the only accredited certificate for philanthropic fundraising professionals in the world.
Khalijah is the Director of the Advancement Office at the Singapore University of Social Sciences (SUSS). Prior to this, she was the Assistant Director (Corporate Development) at the National Neuroscience Institute (NNI), Deputy Director (Donor Relations) at the Community Foundation of Singapore (CFS), and a Senior Manager (Development) at NUS. In her 18 years, she has raised about $200 million. Earlier in her career, she was in the scuba-diving industry for ten years before taking a break to take her PGDE at NIE.
Khalijah volunteers with several charities in Singapore, lending her fundraising expertise to these charities. At SUSS, she wears another hat as an Associate Faculty teaching NPM505 Fundraising and Philanthropy, an elective module in the Graduate Diploma in Non-Profit Management (GDNPM). From 2015 to 2018, she taught the “Philanthropic Planning” module in the STEP Certificate for Financial Services to financial advisors.
Pre-Conference: Deep Dive into Campaign
Susie Balch
Susie is a 33-year Advancement veteran and experienced leader in higher education. Over the course of her career, she led on the development and delivery of organizational strategy, global vision and mission, and the development of institutional ambition to underpin transformation. She has led multiple advancement teams, delivering development and alumni relations programming for academic institutions across multiple countries.
With a proven track record in fundraising, she has been involved in 4 comprehensive campaigns, leading the effort on three, with goals totaling more than $600 million. Susie has extensive experience with cross cultural and global relationship management. Her work has included roles in the US at Harvard, in the UK at London Business School, and currently as the new Associate Vice Chancellor at NYU Abu Dhabi.
Susie is committed to the importance of people and relationships in advancement work and often cites the following quote from G.T. Smith … “Donors don’t give to institutions. They invest in ideas and people in whom they believe.”
Her relationship with CASE started in the early 90’s as an active member of CASE District I. More recently she served as the inaugural Chair of the CASE UK & Ireland Cabinet before moving to Abu Dhabi.