
All Sessions
Advancement Operations 2025
Advancement Operations 2025
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11 Results Found
2:55 PM - 3:45 PM GMT
Data hygiene – the foundations of reporting and insight
Speakers: Alex Hyde-Parker, Fundraising Operations Consultant, Efficient Fundraising Collective
2:55 PM - 3:45 PM GMT
Sources of Transformational Wealth
Major gifts rely on the successful identification of transformational wealth. However, this is no easy task! There are complex roles, assets, business structures and financial terms to navigate and value. Are we sure we are prioritising the right prospects, the truer sources of transformational wealth? Are we factoring all their assets effectively? Are we aligning our asks at the right time and in the right way?
Join Jonathan Jeffery, Co-Founder of Pyro.Solutions & PyroTalks CIC, as he explores true sources of transformational wealth, outlining high potential roles and sectors, their assets, liquidity moments and ask planning, along with practical tips on identifying prospects that might be right before eyes.
Speakers: Jonathan Jeffery, Co-Founder & Director, Pyro Solutions
4:00 PM - 4:50 PM GMT
Supporting Philanthropic Portfolios during Parental Leave
Parental leave can pose challenges to the management and development of donor relationships for major gift fundraising teams. Prospect research teams are well positioned to provide support during these periods.
We will look at how the University of Bristol Supporter Development Team worked closely with the University's Major Gift Fundraising Team to ensure continuity and effective prospect management across six instances of parental leave over four years. We will also look at how we utilised the opportunities and dealt with the challenges created by the provision of an additional fundraiser on a nine-month parental leave cover.
Speakers: Mark Phifer, Prospect Researcher, University of Bristol, Joe Bell, Supporter Development Manager, University of Bristol
10:45 AM - 11:35 AM GMT
Prospect Pool Management Reports
Same goal, different methods! In this session, discover how University of Cambridge and the University of Exeter built and enhanced their fundraiser pool management reports using two distinct interactive data visualization tools: Power BI and Tableau. You will gain insight into the metrics used to assess performance and monitor progress, the key data points used to provide a comprehensive overview of the pool, and how this information informs and shapes pool review discussions. This session is accessible to everyone, whether you’re part of a large team or working solo, and regardless of whether you have access to similar software.
Speakers: Jonathan Moore, Senior Business Intelligence Analyst, University of Cambridge, Catherine Thomas, Analytics and Insight Manager, University of Exeter
1:55 PM - 2:45 PM GMT
A view from the other side: post CRM-migrations reflections
Back in Autumn of 2019., Kings, Warwick and Southampton explored working together to design and implement a MS Dynamics CRM solution. They have been sharing their stories with the conference since that time. Kings proceeded with the MS Dynamics project, whilst Southampton and Warwick decided to implement BB CRM. Now will all three universities having completed their migrations, in this final chapter of the story, Jennie Moule, will explore with Jenny, Andrea and Dan what they have learnt along the way.
Speakers: Jenny Wills, Associate Director of Supporter Operations, King's College London, Andrea Crowley, Deputy Director of Development (Alumni & Supporter Engagement), University of Warwick, Sarah Howes, Associate Director - Development Services, University of Southampton
1:55 PM - 2:45 PM GMT
Streamlining Gift Submissions
Durham University's gift submission process previously involved an email sent from fundraisers, with subsequent conversations seeking and/or clarifying information. This session covers our journey of building a process within Microsoft 365 that captures all information upfront and has made gift administration at Durham more efficient, collaborative, and transparent.
Speakers: Phil Simpson, Gift Services Manager, Durham University, Adrian Churchman, Data and Systems Manager, Durham University
3:05 PM - 3:55 PM GMT
Five things we learned when thinking big: Reflecting on a prospecting challenge at Cambridge
In 2023, the Cambridge Development Research and Due Diligence Team were given an ambitious target which, if met, could double the size of the prospect pool in just one year. Meeting this challenge would take creativity, experience, initiative and a little bit of luck. The project would involve a radical ramp-up of prospect identification, exploring new (to the University) jurisdictions and demographics, with all the attendant due diligence considerations. It would also involve a cultural shift; a new way of thinking, talking about and tracking research activity and the value we add. Join Development Research and Due Diligence Manager Natalie Burles to hear more about how Cambridge looked outside of its traditional donor pools and processes to tackle a global prospecting challenge, and the lessons learned along the way; on everything from prospecting, to due diligence, to data, and beyond.
Speakers: Natalie Burles, Development Research and Due Diligence Manager, University of Cambridge
3:05 PM - 3:55 PM GMT
Paddling fast beneath the surface
We recently launched our first philanthropic campaign.
In this session we will share how we prepared for a successful campaign launch event.
We will cover what worked, what didn’t work and how we will do it differently next time.
We will discuss data segmentation, data quality, sourcing a diverse range of known and new invitees, planning for and producing the event briefing, and working with teams across the office in a high pressure situation.
Speakers: Helen Rosbottom, Development & Gifts Manager, University of Sheffield, Sally Birkbeck, Prospect Researcher, University of Sheffield
9:00 AM - 9:50 AM GMT
Due Diligence in a Changing Global Landscape: Navigating Risk in Advancement Operations - Xapien
Geopolitics is becoming increasingly complex, and universities’ international partnerships and funding sources are under greater scrutiny than ever. Advancement Operations teams must adapt their due diligence processes to keep pace with evolving regulatory expectations, reputational risks, and technological advancements.
Join Jack O'Toole, Head of Operations at Newcastle University, and Beca Daniel from Xapien as they explore:
• How Advancement teams are navigating a rapidly shifting risk landscape.
• The role of technology in streamlining dynamic due diligence while maintaining oversight.
• Best practices for balancing risk with donor engagement.
With due diligence no longer just a box-ticking exercise, this session will provide actionable insights into how institutions can proactively manage risk while supporting fundraising success and international engagement.
Speakers: Beca Daniel, Account Executive, Xapien, Jack O'Toole, Head of Operations (Advancement - Fundraising & Alumni Relations), Newcastle University
10:30 AM - 11:20 AM GMT
Business Continuity in Practice
In July 2023, the University of Manchester lost access to its fundraising and engagement database following a cyber incident. The database returned in March 2024. This session will cover how we reacted in, responded to, and recovered from a business continuity environment to keep our fundraising, engagement and volunteering programmes going.
Speakers: Tom Jirat, Head of Development Services, The University of Manchester